Vice President Operations Trade Processing - Investment Middle Office Services

Own a high-visibility Vice President role at JPMorganChase, shaping post-trade outcomes for global investment clients. Lead a critical Bengaluru hub team delivering late EMEA/night-shift coverage with strong controls and client focus. Drive modernization through automation, resiliency, and continuous improvement across the trade lifecycle.

Job Summary

As a Vice President in Investment Middle Office Services (IMOS), you oversee the complete lifecycle of securities trades from capture and confirmation through settlement and fail management. You lead a team delivering accurate, timely processing while managing operational risk, controls, and stakeholder expectations. You drive automation and productivity improvements, ensuring robust EOD/intraday governance and readiness for change (new products, systems, and market nuances).

Job Responsibilities

• Lead the securities processing team to deliver accurate trade capture, validation, confirmation, and settlement.
• Oversee daily trade capture and confirmation workflows, ensuring timely, correct counterparty/client communication.
• Supervise settlement execution aligned to market nuances, cut-offs, and settlement cycles.
• Monitor fail trades, investigate root causes, resolve breaks, and implement preventive actions.
• Ensure compliance with regulatory requirements, internal policies, and industry standards.
• Manage escalations and partner with global teams to drive swift resolution and clear accountability.
• Identify operational risks and strengthen controls across end-to-end trade processing.
• Drive process improvements, automation, and efficiency initiatives to improve throughput and quality.
• Report processing metrics, exceptions, and KPIs, highlighting trends and control breaks.
• Support new product launches and system enhancements impacting trade processing.
• Develop team capability through coaching, backups/resiliency planning, and procedure documentation governance.

Required qualifications, capabilities and skills

• Demonstrate extensive experience in securities trade processing or adjacent post-trade operations with leadership exposure.
• Apply strong understanding of securities products, settlement cycles, and market infrastructure (e.g., SWIFT, CLS concepts).
• Deliver consistent accuracy and attention to detail in cut-off driven, high-pressure environments.
• Lead teams effectively with a control-first mindset and strong ownership of deliverables.
• Collaborate seamlessly with global stakeholders across time zones and functions.
• Communicate clearly in writing and verbally with clients, counterparties, and internal partners.
• Prioritize multiple tasks and manage competing deadlines while maintaining operational discipline.

Preferred qualifications, capabilities and skills

• Hold a Master’s degree in Business or a related field.
• Drive automation and workflow simplification using Lean/process re-engineering approaches.
• Demonstrate deep expertise in fails management, settlements, and post-trade risk/control frameworks.
• Partner effectively with technology and change teams on system enhancements and operating model improvements.
• Build strong stakeholder networks across front office, middle office, operations, and external agents/custodians.
• Establish robust EOD/intraday reporting governance and monitoring routines.
• Create strong team resiliency through succession planning, cross-training, and capacity management.