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B&Q

UK home improvement and garden retailer

Sales Team Manager

Retail Store ManagementConfirmed live in the last 24 hours
Part-timeLondon, UK

About the Job

Requirements

  • The candidate should be comfortable having meaningful discussions about performance.
  • The candidate should be able to build rapport with customers and colleagues.
  • The candidate should be well planned and organised, and able to adapt plans when needed.
  • The candidate should demonstrate analytical rigour and identify opportunities to increase sales.

Responsibilities

  • Lead the Showrooms and TradePoint departments and their sales-focused teams.
  • Support sales colleagues in developing product knowledge and confidence in selling.
  • Use customer insights and performance data to identify opportunities and respond quickly.
  • Build strong local customer relationships, particularly with Tradespeople.
  • Lead the team to deliver effective stock management and make every customer count.
  • Observe, listen, communicate ways to improve continuously, and celebrate success.
  • Provide sales coaching and performance leadership.

About the Company

B&Q

UK home improvement and garden retailer

B&Q is the UK’s leading home improvement and garden retailer, with 311 stores in the UK and Ireland and more than 100,000 products available to order at diy.com for home delivery or click-and-collect. It operates a UK home improvement marketplace launched in March 2022, providing more choice and an integrated shopping experience that includes in-store returns for many products and evolving Click + Collect options. The company employs over 21,000 colleagues who support customers wearing its iconic orange aprons. Each year, more than 20 million people use B&Q to improve their homes, while the business pursues sustainable sourcing and community initiatives through the B&Q Foundation and Shelter, and reports on responsible business. B&Q is part of Kingfisher plc, which runs about 2,000 stores across 8 European countries. Its goal is to help customers enhance their homes through multi-channel retail and marketplace growth while operating responsibly and supporting communities.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Eastleigh, United Kingdom
Founded
1969

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