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PNC Financial Services

Runs a national bank for people and businesses

Relationship Manager 3 - C&IB

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Industry-relevant experience is typically 8 or more years; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • A bachelor's degree is typically required for roles at this level, though comparable education, certification, and experience may substitute.
  • Candidates should have knowledge and skills appropriate to the role, including the listed competencies and preferred skills.
  • The role is incentive eligible, with payment based on company, business, and/or individual performance.

Responsibilities

  • Set relationship strategies and direct relationship-management activities for new and/or existing clients in a book of business to grow sales, revenue, and market share against relevant sales goals; typically work with clients with advanced risk and complex needs, work independently, and potentially mentor team members.
  • Create and drive strategies to acquire, expand, and retain client relationships, generate revenue, and deepen share of wallet; originate, analyze, negotiate, and document credit and non-credit products and services.
  • Manage risk and returns and drive quality for new and existing clients; identify and mitigate regulatory, reputational, operational, and credit risks.
  • Identify client opportunities by providing ideas and insights based on clients' needs and financial well-being; drive client engagement and loyalty, and generate ideas and best practices within Relationship Management while potentially mentoring others.
  • Manage networks of senior internal and external relationships, including community or industry relationships, to acquire new clients, expand existing relationships, and enhance the client experience; present the bank's full range of products and services and use reporting and sales tools to identify and convert opportunities.
  • Analyze, evaluate, and mitigate credit risk for the most complex credit requests using advanced credit fundamentals and internal credit policies.
  • Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.
  • Apply customer-focused knowledge and practices to prioritize customer needs and satisfaction when making business decisions and creating customer solutions.

Desired Qualifications

  • Higher education such as a master's degree or PhD, or certifications, is desirable.
  • Preferred skills include book-of-business management, client relationship building, credit processes, credit products, customer engagement, decision-making, financial analysis, and identifying sales opportunities.
  • Competencies include business acumen, client relationship management, customer experience management, decision-making and critical thinking, effective communications, prospecting, selling, and technology proficiency.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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