Head of Renewals
Updated on 2/2/2024
Asana

1,001-5,000 employees

Team collaboration & work management platform
Company Overview
Asana's mission is to help humanity thrive by enabling the world's teams to work together effortlessly. The company builds collaborative tools for enterprise teams.

Company Stage

Series E

Total Funding

$413.2M

Founded

2008

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

8%

1 year growth

19%

2 year growth

46%
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Salesforce
CategoriesNew
Sales & Account Management
Requirements
  • 5+ years of leadership experience in Renewals
  • Proven experience in SaaS or subscription-based sales, renewals, or account management in the EMEA region
  • Strong leadership skills with a successful track record of team management and achieving targets
  • Excellent communication and negotiation skills
  • Experience building and leading global Renewal organizations would be an advantage
  • Data-driven decision-making and proficiency in CRM tools (e.g., Salesforce)
  • A customer-centric mindset with a passion for delivering outstanding service
Responsibilities
  • Lead and mentor a team of Renewals managers, providing guidance and coaching to ensure they meet and exceed renewal targets
  • Develop and execute effective renewal strategies for EMEA, focusing on maximizing renewal rates and revenue growth
  • Collaborate with Sales, Customer Success, and Product teams to identify opportunities for upsell and cross-sell during the renewal process
  • Build and maintain strong relationships with key customers, acting as the primary point of contact during the renewal process
  • Maintain accurate records of customer renewal status, revenue forecasts, and pipeline data
  • Manage contract renewals, negotiate pricing and contract terms, and ensure compliance with company policies and objectives
  • Continuously evaluate and optimize the renewal process to enhance efficiency and effectiveness
Desired Qualifications
  • Experience building and leading global Renewal organizations