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Philips

Makes medical devices and personal health products

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeTokyo, JapanIn-person

About the Job

Requirements

  • Experience in technical customer support, field service, sales engineering, or a similar role involving technical skills.
  • Willingness to relocate, with relocation-related allowances available.
  • A valid driver's license.
  • A science or engineering background; graduates of a technical college, specialist school, or university who studied electrical, electronics, mechanical, or medical technology fields are particularly welcomed.
  • Japanese at native level or extremely fluent, including reading and writing.
  • English reading and writing ability, or willingness to engage with English; e-learning and manual reading are involved.

Responsibilities

  • Install, periodically inspect, and repair medical equipment, including emergency and scheduled repairs.
  • Escalate customer problems quickly and effectively.
  • Provide timely reports and proposals to customers and internal stakeholders.
  • Develop the technical and interpersonal skills and knowledge needed for service engineering work.
  • Continuously improve technical expertise in assigned equipment.
  • Report equipment safety issues identified under the quality policy.
  • Make proposals to customers regarding maintenance and repairs, and handle repair billing.

Desired Qualifications

  • Knowledge of computer networks.
  • Teamwork skills for coordinating schedules within the group and collaborating with sales, headquarters, and other teams.
  • Ability to work proactively.

About the Company

Philips

Makes medical devices and personal health products

Philips makes medical equipment and software for hospitals and care providers, along with personal health products for consumers. Its hospital portfolio spans MRI and CT scanners, ultrasound, image-guided treatment systems and patient monitors, while Sonicare and Avent cover oral health and baby care. Clinical software connects medical images and patient data across care teams, and the company earns revenue from equipment, software, maintenance and consumer product sales. It works with health systems through long-term technology and service partnerships, including solutions for care at home. Founded in 1891, Philips is headquartered in Amsterdam, the Netherlands.

Company size
10,001+
Company stage
Acquired
Total funding
$164.7M
Headquarters
Andover, MN
Founded
1891

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