Full-Time
Optical Specialist
Fielmann
Optical retail and hearing care
No salary listed
Viersen, Germany
In Person
 Retail (1) |
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- The role is open to candidates without prior specialist experience in optics.
- Initial experience in customer consultation is required, ideally in retail sales or a similar service-oriented role.
- Candidates should have an empathetic, approachable manner for creating a trusting customer atmosphere.
- Interest in fashion and current trends, with the ability to apply that sense in customer consultation, is required.
- Candidates should work independently while also collaborating effectively in a close-knit team.
- Advise customers throughout the process of selecting the perfect eyeglasses, combining empathy with developing specialist knowledge.
- Support the individual selection of suitable eyeglass lenses and provide fashion-oriented advice on modern frames.
- Use modern technology to improve precision in the consultation process and the customer’s visual experience.
- Handle organizational activities and help create a smooth, engaging consultation process.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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