All Accor

Global hotel management, franchising, loyalty program

Waiter/Waitress

Dining, Bar & Counter ServiceUpdated on Nov 11

Full-timeRas Al-Khaimah - Ras Al Khaimah - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

Secondary education is required.
At least one year of food and beverage serving experience is required.
Previous public-contact and/or cashiering experience is required.
Knowledge of menu items, garnishes, contents, and preparation methods is required.
Knowledge of food and beverage services, outlets, and hotel services and features is required.
Ability to use the point-of-sale system and follow cash and credit-card procedures is required.
Ability to follow safety, sanitation, and hygiene policies is required.

Responsibilities

Read daily event information to acknowledge VIP arrivals.
Relay menu-item information to guests politely and concisely when asked.
Present children's menus when appropriate, and describe specials and alternative cuisine.
Serve and clear food and beverage items professionally and unobtrusively.
Use the point-of-sale system to ring up sales, print and close checks, and complete cash-out procedures.
Carry trays, bus and reset tables with linen, china, glass, and silver.
Check guest satisfaction, handle arising problems, and inform a manager of the problem and its resolution.
Maintain a clean, neat, and orderly restaurant throughout service.
Polish silver and replenish salt, pepper, sugar, creamers, and other supplies.
Keep the workstation stocked with appropriate condiments.
Report guest comments about food and beverage to a manager.
Handle and maintain operating equipment conscientiously.
Maintain good working relationships with colleagues and other departments.
Perform assigned opening and closing side duties and set tables according to standards.
Report deviations from set standards and procedures to a manager.
Keep service and storage areas safe and clean.
Help minimize waste, neglect, breakages, and mishandling of supplies and equipment.
Perform light cleaning and maintenance of the outlet.
Assist other food and beverage outlets during peak hours when needed.

Desired Qualifications

An additional foreign language, such as Russian, is an asset.

Job Description

Read daily events, to acknowledge any VIP’s arrivals.
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
Present children's menus when appropriate, and describe specials and alternative cuisine
Serve and clear food and beverage items in an unobtrusive and professional manner
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
Carry trays, bus and reset tables with linen, china, glass and silver
Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
Follow cash and credit card procedures according to the guidelines of the accounting department
Maintain a clean, neat and orderly restaurant throughout service
Polish silver, refill salt, pepper and sugar, creamers, etc
Ensure that work station is stocked with appropriate condiments at all times
Report any guest comments regarding food and beverage to manager
Conscientious handling and maintenance of operating equipment
Learn and adhere to safety, sanitation and hygiene policies
Maintain good working relationships with colleagues, and all other departments
Maintain complete knowledge of all F&B services, outlets and hotel services/features
Perform opening/closing side duties as assigned and set all tables according to standards
Report to manager any kinds of deviation from set standard and procedures
Ensure that all service and storage areas are kept safe and clean
Help minimize waste, neglect, breakages and mishandling of supplies and equipment
Carry out light cleaning and maintenance of the outlet
Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications

Secondary education

EXPERIENCE

Minimum 1-year food and beverage serving experience
Previous public contact and/or cashiering experience
Additional foreign language is an asset (Russian)

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

Recently Posted Jobs

Explore more opportunities at All Accor

See more jobs