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The Boyd Group

Collision repair and auto glass network

Collision Production Assistant

Automotive Service & RepairConfirmed live in the last 24 hours
Full-timeCrystal Lake, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Proven experience in a collision repair environment or similar role is required, with up to 2 years of experience specified.
  • Basic knowledge of the repair process is required.
  • A valid driver's license is required.
  • The role requires frequently bending, crouching, reaching, handling tools, and lifting materials in excess of 50 pounds.
  • The employee must handle multiple priorities and demonstrate a service orientation and interpersonal skills.

Responsibilities

  • Support the general manager by ensuring technicians have the materials and parts needed to perform repairs, participate in final repair plan meetings and morning and afternoon huddles to identify issues, ensure parts are on track, and keep dashboards current.
  • Ensure consistent execution of the WOW (Wow Operating Way) plan.
  • Oversee major disassembly for repair planning, including moving damaged vehicles to the disassembly area, scheduling measuring equipment as needed, communicating availability to the damage writer, and supervising vehicle movement to the production staging area.
  • Oversee parts from original and supplemental orders, ensuring they are properly received, verified, stored, and dispatched accurately and when needed; return unused parts for credit and inform the estimator and/or customer service representative.
  • Keep technicians and the general manager informed about changes or variances from expected repair plans and completion schedules.
  • Facilitate effective use of the collision center and equipment through preventative maintenance, prompt vehicle movement, and ensuring equipment is operating properly and maintained; keep equipment ready for use and ensure stalls and floor space are available for active production vehicles.
  • Move vehicles into production when dispatched, between departments as each step is completed, and out of production when complete or when production is halted for more than two hours.
  • Schedule and facilitate subcontracted work, including coordinating schedules with technicians and front-office staff, moving vehicles to the appropriate work area, and returning vehicles to production.
  • Coordinate movement of vehicles between the metal and paint departments for paint preparation and subsequent assembly or trim work.
  • Ensure preventative maintenance schedules are followed for equipment and collision-center-owned tools, including paint booths and filters, air-drying systems, air compressors, frame and measuring systems, welders, lifts, floor jacks, and battery chargers; ensure portable tools and equipment are stored in designated spaces.
  • Ensure stalls are routinely cleared of damaged parts and rubbish.
  • Direct porters and detail personnel in vehicle movement and timely detailing of completed vehicles.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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