Organizational Change Management Consultant
Ellucian
Organizational Change Management Consultant
Ellucian
SaaS solutions for higher education institutions
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
Ellucian is seeking an Organizational Change Management Consultant to join our Strategic Services team, focused on helping higher education institutions successfully navigate complex technology transformations. This role sits at the intersection of strategy, technology, and people—guiding institutions through change in a way that drives adoption, minimizes disruption, and delivers long-term value.
You’ll work closely with institutional leadership, faculty, and staff to shape and implement change strategies tied to major technology initiatives. This is a consultative role requiring both strategic thinking and hands-on execution, with opportunities to lead engagements, influence stakeholders, and deliver measurable outcomes across diverse campuses.
Where You Will Make An Impact
In this role, you will be a key driver of successful transformation efforts by:
• Leading change strategy development tailored to the unique needs of higher education institutions adopting new technologies
• Building strong stakeholder alignment by engaging faculty, staff, students, and administrators to understand needs and foster buy-in
• Designing and executing communication plans that clearly articulate the value, goals, and impact of change initiatives
• Developing training programs and resources that empower end users to confidently adopt new systems and processes
• Assessing organizational impact and proactively identifying risks, resistance points, and mitigation strategies
• Managing resistance and facilitating adoption through coaching, support, and targeted interventions
• Defining and tracking success metrics (KPIs) to evaluate effectiveness and continuously improve change initiatives
Your work will directly influence how institutions modernize their operations, improve student outcomes, and operate more efficiently in an evolving higher education landscape.
What You Will Bring
You bring a blend of consulting expertise, change management discipline, and higher education knowledge, including:
• Advanced degree in Business, Organizational Development, Change Management, or a related field
• Proven experience leading change management efforts, particularly within higher education technology environments (e.g., Banner, Colleague)
• Certification in a recognized change management methodology (e.g., Prosci)
• Strong understanding of higher education operations, challenges, and technology ecosystems
• Exceptional communication, facilitation, and stakeholder engagement skills
• Experience designing and delivering training, workshops, and executive-level presentations
• Ability to assess organizational culture, processes, and technology to design holistic solutions
• Familiarity with IT governance, cloud/SaaS environments, and enterprise systems
• Consulting experience across discovery, strategy, and solution development
• Comfort working remotely, leading virtual teams, and traveling up to 50% as needed
You’re also someone who is self-motivated, collaborative, and driven to create meaningful impact—able to navigate complexity while keeping people at the center of change.
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Ellucian provides cloud-based SaaS software and services for higher education institutions. Its subscription model gives universities access to an integrated platform, with consulting help for deployment, data migration, and ongoing optimization. The company differentiates itself through decades of sector-specific experience, a global client base, and a large in-house R&D team focused on higher-ed challenges. Its goal is to help institutions run more efficiently, scale for growth, and stay agile by delivering integrated software and professional services.
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