Full-Time

FCTO Program Coordinator

Posted on 11/26/2024

WalkMe

WalkMe

1,001-5,000 employees

Digital adoption platform for user guidance

Enterprise Software
AI & Machine Learning

Compensation Overview

$79k - $93kAnnually

+ Bonus + Benefits

Junior, Mid

Raleigh, NC, USA

Hybrid position in Raleigh.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Data Analysis

You match the following WalkMe's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Knowledgeable in digital transformation and/or change management.
  • Project management skills, with the ability to coordinate and oversee multiple projects at once.
  • Keen attention to detail with the ability to manage multiple tasks simultaneously.
  • Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Knowledge of website content management.
  • Proficiency in Google Suite, Microsoft Office Suite and project management software.
  • Written and verbal communication skills, with the ability to effectively convey information to a variety of stakeholders.
  • Problem-solving skills, with the ability to identify and address potential issues in a timely manner.
  • Ability to adapt to changes and work in a fast-paced environment.
Responsibilities
  • Execute project plans for development and innovation of WalkMe’s proprietary, core toolkits.
  • Develop and maintain detailed project schedules, including all administrative tasks and ownership involved.
  • Ability to work independently - e.g. report on task and project/task completion, running reports, content maintenance, and other daily activities.
  • Run online operations for FCTO resources such as online knowledge, customer support pages, website resources, onboarding resources, etc.
  • Keep an informed presence in related cross-functional initiatives, defining intersection points and managing associated risk.
  • Seek feedback and obtain consensus across stakeholders from project initiation through final approval.
  • Work cross-functionally to gather business requirements and execute tasks.
  • Oversee program performance data, produce reports and identify/escalate risks/alerts.
  • Drive a culture of feedback & continuous improvement, looking for new and different ways to innovate.
  • Ensure all program activities comply with the company policies and regulations.
Desired Qualifications
  • Bachelor's degree and/or equivalent experience.
  • Strong knowledge of project management principles and practices.
  • Proven experience as a Project Coordinator or similar role in a professional setting.
  • Certification in Project Management (e.g., PMP or CAPM) is a plus.
  • WalkMe Project Lead Certification is a plus.

WalkMe specializes in Digital Adoption Platforms (DAP) that enhance user experiences for employees and customers. The platform works by overlaying visual cues and personalized content on websites or enterprise software, which helps users with onboarding, training, and provides real-time contextual guidance. This approach allows users to navigate complex systems more easily and efficiently. Unlike many competitors, WalkMe focuses on continuous support and updates through a subscription-based model, ensuring that clients receive ongoing assistance. The main goal of WalkMe is to improve enterprise productivity and user engagement by addressing the challenges of digital adoption in today's workplace.

Company Stage

IPO

Total Funding

$299.1M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for digital adoption platforms boosts WalkMe's market potential post-pandemic.
  • Strategic partnerships with Cognizant and UST expand WalkMe's reach and capabilities.
  • WalkMeX, an AI copilot, enhances user engagement with contextual awareness and AI-driven suggestions.

What critics are saying

  • SAP acquisition may lead to internal restructuring and potential operational disruptions.
  • Integration with SAP's offerings could face technical challenges, delaying benefits.
  • Intensifying competition in the digital adoption market could erode WalkMe's market share.

What makes WalkMe unique

  • WalkMe offers a code-free platform for digital adoption, simplifying user experiences.
  • The platform provides real-time contextual guidance, enhancing onboarding and training processes.
  • WalkMe's subscription model ensures continuous support and updates for enterprise clients.

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Benefits

Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families

401(k) with company matching program

Parental Leave programs

Vacation policy to encourage a healthy work-life balance

WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement

INACTIVE