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Beth Israel Lahey Health

Integrated health system delivering care, education

Security Officer

Part-Time
$20 - $24.87/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Junior
Winchester, MA, USA
In Person
Security & Protective ServicesSecurity Guarding & Patrol

About the job

Requirements
  • A high school diploma or equivalent is required.
  • At least one year of security experience, one year of successful completion toward a degree in Criminal Justice, or Certified Healthcare Security Officer status is required.
  • A current Class D driver's license is required.
  • AVADE certification is required within one year of hire, with yearly recertification.
  • BLS or Heart Saver life support certification is required.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Provide a safe environment for staff, patients, visitors, and property through security services in collaboration with hospital departments.
  • Perform one-to-one and close observation of patients safely and professionally in collaboration with Patient Care Services.
  • Conduct interior and exterior patrols to inspect the grounds for criminal activity and health and safety hazards.
  • Provide one-to-one observation for at-risk patients throughout the organization to keep the patient and others safe.
  • Record and report security and safety-related incidents.
  • Provide safety escorts upon request.
  • Enforce parking regulations and assist with traffic control.
  • Investigate lost or stolen items.
  • Investigate alarms and emergency calls immediately.
  • Respond to emergency codes and follow through until parties are safe or the situation is resolved.
  • Respond to customer service requests in a timely manner, with an emphasis on improving the patient experience.
  • Support shuttle services in daily duties, inclement weather, and emergency situations by driving employees as needed.
  • Transport bodies and body parts to the morgue, filing essential documentation timely and accurately.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.