Techops Engineer @ Autotrader.ca

Are you ready to join autoTRADER and help us create bar-raising digital experiences for our clients and customers? Do you have an entrepreneurial spirit and enjoy a flexible work arrangement? As we continue to leverage trending technologies to drive customer-centric innovations, we also provide a Company Culture unlike any other. We are all about Collaboration, Growth and Fun.

Trader Corporation is the team behind Canada’s leading automotive marketplace, autoTRADER.ca, as well as a world class digital advertising business. We are a technology driven company that creates compelling solutions for our users and dealer customers. We are expanding our team and need are looking for a Tech Ops Engineer to join our team.

The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.

What you’ll do…

Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements.

Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required

Manage ticket escalations to 3rd party providers

Complete special projects as requested

What you bring to the table…

Problem Solving Skills

Troubleshooting Skills

Customer Focus

Results-Oriented

Must have experience…

University Degree in relevant field, or equivalent experience

2-5+ years of support experience

Solid Database and SQL skills

Experience with Microsoft Azure

Understanding of Server Management

What’s in it for you…

An environment built to help you be your creative best

Competitive employee benefits program (medical, dental, vision and extended health care)

Paid time off

Professional Development dollars

Retirement benefits

Company Incentive plans

Flexible work environment

Team-building and Employee Appreciation events

Employee and Family Assistance and Wellness Programs

Gym membership discounts

Do we have your attention now? If so, we would love to hear from you!

At Trader Corporation, we welcome everyone to apply. We are committed to diversity and inclusion in our workplace, where every team member feels valued