Eataly

Global Italian food hall operator

Salumi and Formaggi Manager

Retail Store ManagementPosted on Nov 11

Full-timeToronto, ON, CanadaIn-person

About the Job

Requirements

Two or more years of retail supervisory or management experience.
Ability to lead and manage a team.
Ability to communicate effectively with upper management, staff, and guests.
Strong time-management skills.
Knowledge of and interest in Italian techniques and cuisine.
A high school diploma or equivalent is preferred.
Two or more years of food production experience is highly preferred.
Ability to remain mobile at a steady pace for up to eight hours.
Ability to lift 45–50 pounds for short periods.
Must hold a valid Food Handler Certification.

Responsibilities

Oversee the day-to-day operations of the Salumi and Formaggi department, ensuring quality control during production and that the team is knowledgeable about Italian cuisine, meats, and cheeses to provide product recommendations.
Supervise and motivate the team to increase sales and efficiency and maintain a positive, professional workplace.
Manage stock levels and product purchases within the company's buying program.
Assist with ordering supplies and merchandise as needed.
Communicate with the main production kitchen and restaurants to ensure orders are fulfilled.
Produce and supervise various cuts of meats and cheeses.
Manage the production schedule to maximize efficiency.
Ensure the department meets quality, health, and safety standards.
Communicate technical or mechanical issues to the appropriate department.
Develop staff through training, coaching, and performance feedback.
Assist with employee hiring, assignment, training, payroll, scheduling, evaluations, and terminations.
Document, investigate, and resolve employee and guest incidents.
Perform other duties as required or assigned.

Desired Qualifications

Two or more years of food production experience is highly preferred.
A high school diploma or equivalent is preferred.

Job Description

The Salumi and Formaggi (SAFO) Manager oversees the day to day operations of the SAFO department. The SAFO Manager ensures quality control through production and ensures the team is fully versed and knowledgeable about Italian cuisine, meats and cheeses to provide product recommendations.

Reports to the General Manager of Retail. Reports functionally to the Head of Fresh Product Operations, Eataly North America.

Supervises and motivates the team to increase sales, efficiency, and work positively and professionally
Manages stock levels and product purchases under the umbrella of Eataly’s buying program
Assists in ordering supplies and merchandise as needed
Communicates with main production kitchen as well as all restaurants to ensure that all orders are fulfilled
Produces and supervises various cuts of meats and cheeses
Manages production schedule to achieve maximum efficiency
Ensures department is meeting quality, health and safety standards
Communicates any technical or mechanical issues to the appropriate department
Develops staff through effective training, coaching and feedback on performance
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned

Qualifications

2+ years of retail supervisory or management experience
Ability to lead and manage a team
Ability to effectively communicate with upper management, staff and guests
Excellent time management skills
Good knowledge of and passion for Italian technique and cuisine
High school diploma or equivalent preferred
2+ years of food production experience highly preferred

Job Requirements

Ability to exert well-paced mobility for periods of up to 8 hours
Ability to lift up to 45-50 pounds for short periods of time
Must hold a valid Food Handlers Certification

Compensation

Compensation for this role is CAD $65,000-$70,000 annually
This position has been posted to fill a current vacancy

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: $199M
Headquarters: Monticello d'Alba, Italy
Founded: 2004

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