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The New York Foundling

Nonprofit child welfare and disability services

Residence Manager

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeBronx, NY, USA$81.6k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Social Work, Psychology, Human Services, or a related field is required.
  • At least 5 years of progressive experience in residential services, including at least 3 years in a supervisory or managerial role within a developmental disabilities or social services agency.
  • A valid driver's license from New York, New Jersey, Pennsylvania, or Connecticut with 6 points or fewer is required.
  • The candidate must be able to manage multiple priorities, resolve conflicts, and make sound decisions in a fast-paced environment.
  • The candidate must be dedicated to providing compassionate and dignified care for individuals with developmental disabilities, promoting their rights, choices, and independence.
  • The candidate must take a proactive approach to identifying challenges, implementing solutions, and driving continuous improvement.
  • The candidate must be able to build effective relationships, work collaboratively with diverse stakeholders, and advocate for inclusive practices and community integration.
  • A bachelor's degree from a U.S.-accredited educational institution or a credential evaluation for a non-U.S. educational institution is required.

Responsibilities

  • Create a supportive and nurturing environment, ensure high-quality care, and promote independence and community integration for the people supported.
  • Maintain the financial, compliance, training, and staffing needs of multi-site programming within a designated area.
  • Ensure delivery of person-centered supports and services that enhance the quality of life of the people supported.
  • Provide strategic leadership, direction, and oversight to residential staff through coaching, training, developing, and retaining employees.
  • Lead residence plans for budgeting, incident management, and personal allowance in accordance with Comprehensive Functional Plans, Life Plans, Behavior Support Plans, treatment plans, regulatory agency requirements, and New York Foundling requirements.
  • Conduct daily on-site observations to ensure residences are in working order and monitor employees' demonstration of Direct Support Professional competencies and skills, including support for activities of daily living, clothing, financial and health needs, behavior management techniques, and emergency procedures.
  • Collaborate with nursing, clinical, and interdisciplinary team departments to ensure continuity of care.
  • Identify and manage health trends of the individuals by working with the developmental disabilities team to prevent incidents or deterioration in individuals' living spaces across residences.
  • Oversee budget planning, financial operations, and resource allocation to support program sustainability and fiscal responsibility.
  • Coordinate with the Assistant Residence Manager on staffing levels to ensure appropriate service levels.
  • Identify and facilitate staff training and development.
  • Conduct timely performance reviews to help employees remain productive, accountable, and successful in their positions.
  • Manage overtime, staffing assignments, and documentation in Evolv.
  • Build and maintain relationships with community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of people supported.
  • Coordinate with incident, fleet, centralized scheduling, human resources, and facilities teams on processes; monitor patterns, provide feedback on necessary actions, and respond effectively to situations by implementing protocols calmly and efficiently.

About the Company

The New York Foundling

Nonprofit child welfare and disability services

The New York Foundling is a nonprofit social services agency for children, families and adults with developmental disabilities in New York City, nearby counties and Puerto Rico. Its child welfare programs place children with foster families and send therapists and caseworkers into homes to keep families together. It also runs residences and day programs for adults with disabilities, mental health clinics and Head Start preschools, and it opened Haven Academy, a Bronx charter school designed for children in the child welfare system. Medicaid and government agencies pay for most services at set rates, with added support from donors. Three Sisters of Charity founded it in 1869 as a home for abandoned babies, and it is based in New York City.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1869

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