SIS Caseworker

Overview

SIS Caseworkers are the frontline of CRIS. They are responsible for connecting clients wherever they may be to agency and local services they may need and recognizing the potential connection for more services. The SIS department regularly receives and makes referrals as necessary and appropriate to ensure all clients have the tools they need to stay as independent as possible.

Responsibilities

Acts as the Coordinated Point of Entry for all clients, assessing their needs, making referrals and following up to ensure clients are getting the services they need and to encourage follow-thru to accomplish goals established through an action plan and/or discussion guided by the client. Answers and processes requests for information regarding services for the older population, age 60 and over as well as individuals, age 18-59, that have a disability. Completes appropriate case notes and documentation forms, including SIS forms on all clients. Makes appropriate application and referral to all CRIS and other benefit programs. Provides follow-up as needed. Works with all other Outreach/Protective Services staff and program Supervisors to provide comprehensive services to all CRIS clients. Provides in-house, site, and outreach activities including the completion of forms and follow-up on Social Security, Insurance, Circuit Breaker, Energy Assistance, Tax Relief, action plan if applicable and ongoing assessment of client needs, etc. Maintains knowledge and provides back-up assistance with CRIS Home Delivered Meal Assessments as needed and requested by the Director of Outreach Services. Facilitates enrollment and community events to educate, inform and assist individuals make informed decisions and assist with Medicare, Medicaid, LIS, LiHeap, Benefit access, Social Security, Transportation and any unmet needs that are in the community as a whole. Attends all training assigned. Participates as a first responder in time of disaster. Directs communication with the emergency agencies within the community such as: Red Cross, FEMA, EMA, law enforcement and local resource agencies etc. Performs duties and activities that further the overall objectives and goals of the agency, including, but not limited to work closely with other Outreach staff on appropriate referrals for clients, the Activities Department on events that affect I&A/Outreach Programs, In-Home Care to properly assess the physical health needs of I&A/Outreach Clients, Home Delivered Meals on the proper program assignment of clients and all other staff on projects or events as may be appropriate. Acts a Mandated Reporter when in a Professional capacity when the person is unable to create a report on their own behalf. Ensure intakes are completed for all suspected abuse, neglect, financial exploitation, and self-neglect issues when the alleged victim in unable to make a report on their own behalf. Maintains regular certifications such as VITA/TCE Tax assistance, SHIP, etc. Able to meet or exceed grant funded department goals within the given time frame

Qualifications

Certifications: , Education: , Work Experience:

Carle Health Company Overview

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our more than 17,000 team members and providers work together to support patient care across central and southeastern Illinois.  We’ve grown to include seven, award-winning hospitals across eight hospital campuses and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle Foundation Hospital, Carle Physicians Group, Carle Hoopeston Regional Health Center, Carle BroMenn Medical Center including Carle Eureka Hospital and associated Carle Health Medical Group clinics all hold Magnet® with Distinction designation, the nation’s highest honor for nursing care granted by the American Nurses Credentialing Center (ANCC). Carle Health Methodist Hospital, Carle Health Proctor Hospital and Carle Health Pekin Hospital all hold the exclusive Magnet® designation.

We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Salary Range

The compensation range for this position is $17.05per hour - $27.62per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.