BNY

Safeguards and moves assets for investors

Vice President, Client Implementations

Program ManagementConfirmed live in the last 24 hours

Full-timeFrankfurt, GermanyNo salary listed

About the Job

Requirements

A bachelor’s degree or equivalent is required.
Eight to ten or more years of total work experience is preferred.
Project Management Certification is strongly preferred.
Experience in client-facing and/or project management roles is strongly recommended.
German language proficiency is highly preferred.

Responsibilities

Manage complex new-business projects and programs, typically long-term and multi-year and potentially spanning multiple platforms.
Collaborate with internal key partners and clients to facilitate conversion of new client assets, processes, and procedures from current custodians to BNY.
Deploy full program governance with standard artifacts to track project plan assignments.
Coordinate planning, scheduling, reporting, and issue and risk tracking; escalate project or program risks to management; and work with internal and external stakeholders to meet target onboarding and conversion timelines.
Lead Client Conversion and Change improvement initiatives.
Provide leadership and recommendations for successful complex onboardings and conversions to ensure high-quality project delivery and client satisfaction.
Collaborate with firm-wide Operations, Product, Technology, Legal, and other resources to address client onboarding and conversion needs and ensure alignment across teams.
Proactively manage client expectations by evaluating scope creep, material project changes, and customized operating models.

Desired Qualifications

Project Management Certification is strongly preferred.
Experience in client-facing and/or project management roles is strongly recommended.
German language proficiency is highly preferred.
Eight to ten or more years of total work experience is preferred.

We’re seeking a future team member for the role of Vice President, Client Implementations to join our Client Conversion & Change Team within the Client experience LOB. This role is a hybrid work schedule that will be located out of our Frankfurt, Germany office.

In this role, you will make an impact in the following ways:

Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.
Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
Deploys full program governance with standard artifacts to track project plan assignments.
Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
Lead Client Conversion and Change improvement initiatives.
Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models

To be successful in this role, we’re seeking the following:

Bachelor’s degree or the equivalent
8 -10+ years of total work experience preferred
Project Management Certification is strongly preferred
Experience in client-facing and/or project management roles is strongly recommended
German language proficiency is highly preferred

At BNY, our culture speaks for itself. Here’s a few of our awards:

America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023

About the Company

BNY

Safeguards and moves assets for investors

BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1784

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