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Rep-Lite

On-demand contract salesforce via employer-of-record

Field Account Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeDowners Grove, IL, USA$60k - $70k /yr

About the Job

Requirements

  • At least 5 years of experience in SPD, Central Services, Surgical Services, the OR, or a related clinical setting.
  • Strong understanding of sterile processing workflows and tray and instrument management.
  • Hands-on comfort with equipment and basic mechanical or technical troubleshooting.
  • Highly organized, detail-oriented, and process-driven.
  • Strong communication skills and a customer-focused mindset.

Responsibilities

  • Partner with Sterile Processing, Central Services, and OR teams to optimize tray workflows and instrument readiness.
  • Serve as the on-site expert for system utilization, setup, maintenance, and troubleshooting.
  • Manage trays and instruments, including setup, inspection, tracking, and OR readiness.
  • Identify opportunities to improve tray management, turnaround times, and workflow efficiency.
  • Monitor processing performance and provide actionable insights that reduce errors and delays.
  • Support vendor tray optimization and redesign initiatives as needed.
  • Deliver hands-on training and in-services for SPD technicians, scrub technicians, and OR staff.
  • Provide ongoing support and act as a trusted clinical resource.
  • Ensure best practices are followed across departments.
  • Build and maintain working relationships with SPD leaders, OR staff, and hospital stakeholders.
  • Track key metrics such as setup time, utilization, and processing efficiency.
  • Support quality initiatives, customer satisfaction, and continuous improvement programs.

Desired Qualifications

  • An associate’s degree is preferred but not required.
  • SPD Supervisor or Manager background.
  • Orthopedic or Spine Certified Surgical Technologist background.
  • OR Liaison or OR Team Lead background.
  • Associate Medical Device Representative background.
  • Scrub Technician background or orthopedic or technical device exposure.
  • CRCST, CBSPD, or CST certification.
  • Experience with quality systems or instrument tracking platforms.

About the Company

Rep-Lite

On-demand contract salesforce via employer-of-record

Rep-Lite provides on-demand contract sales talent and acts as the employer of record, handling sourcing, interviewing, onboarding, payroll, and administration for sales professionals so client companies can scale quickly without direct hiring. It offers ready-to-deploy sales candidates from a broad talent pipeline, with clients paying for contracted reps who work against agreed benchmarks. The company differentiates itself with the employer-of-record model, a ready talent pipeline, and a performance guarantee that includes replacing a rep at no cost if benchmarks aren’t met. Its goal is to help businesses quickly fill and scale their sales teams, reduce vacancies, and increase revenue.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Grand Rapids Charter Township, Michigan
Founded
2015

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