Full-Time
Principal Software Engineer
Updated on 8/22/2026
Aura
1,001-5,000 employees
AI-powered family cybersecurity and protection platform
Compensation Overview
$180k - $235k/yr
Remote in USA
Remote
Candidates must be based in the United States.
Bachelor's
 Software Engineering (1) |
|---|
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- 10+ years of professional software engineering experience, with a track record of designing and shipping complex, large-scale distributed systems.
- Deep experience owning systems end-to-end as the lead technical voice on large, complex projects, from architecture through production operation.
- Expert knowledge of software design best practices, data structures, algorithms, and distributed-systems fundamentals.
- In-depth knowledge of cloud technology and the judgment to choose the right tool for the job, from serverless functions versus containerized services to relational versus NoSQL databases and the appropriate use of caches, queues, and data-processing pipelines.
- Demonstrated experience building systems that handle sensitive or regulated data, with security and privacy treated as first-class design constraints.
- Exceptional communication and collaboration skills, with the ability to articulate complex technical concepts to technical and non-technical stakeholders and build alignment across teams.
- Demonstrated ability and desire to learn new technologies and move quickly in a fast-evolving artificial intelligence landscape.
- A Bachelor's Degree in Computer Science or a related field, or equivalent work experience.
- Design, document, and drive the architectural vision for the platform, ensuring scalability, reliability, security, and alignment with business goals.
- Own complex, end-to-end initiatives from design and architecture through development, deployment, and iteration, navigating ambiguous product goals and translating them into clear, scalable technical requirements.
- Build the foundation that unifies Aura's data into a trusted, high-quality source for generating intelligence.
- Architect how artificial intelligence agents access and reason over sensitive data, designing for least-privilege access, strong isolation, and enforceable privacy guarantees.
- Build systems that turn intelligence into personalized insights and actions that keep customers and their families safe.
- Make and defend high-leverage technology choices across the stack, balancing scalability, cost, and operational simplicity.
- Establish and champion engineering best practices for security, privacy, observability, testing, and operational excellence.
- Provide technical mentorship and guidance on complex design challenges, performance tuning, and system reliability without holding direct reports.
- Experience building artificial intelligence or large language model-powered systems in production, such as agents, retrieval pipelines, evaluation, or large language model observability.
- A strong background in security, privacy engineering, or trust and safety.
- Experience with large-scale data platforms and data-intensive systems.
- Experience with Amazon Web Services and infrastructure as code.
Aura provides a multi-service online safety platform powered by AI that protects families across identity, devices, and online gaming. It combines credit monitoring and identity protection (including alerts within minutes of credit file compromise and instant Experian file locking) with comprehensive device malware protection and 24/7 in-game safety monitoring for 200+ PC games to detect cyberbullying, online predators, and toxic behavior. Revenue comes from subscription fees for an all-in-one protection suite. Aura differentiates itself by offering an integrated, family-focused solution that covers digital identity, device security, and gaming safety in one service, backed by awards from U.S. News, Forbes, and Mom’s Choice Awards. Its goal is to reduce online risk for families by providing real-time alerts, easy-to-use protections, and broad coverage across the digital lives of household members.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Burlington, Massachusetts
Founded
2017
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Simplify's Take
What believers are saying
- Aug. 5, 2026 results showed $339.7 million ARR and 27% year-over-year growth.
- Aura ended Q2 2026 with $124 million liquidity after a $100 million raise.
- Steven Young joined July 7, 2026, to accelerate consumer growth and brand reach.
What critics are saying
- March 2026 breach exposed about 900,000 records, including customer names, phones, and addresses.
- Aura's security product was breached, undermining trust with families buying protection.
- Qoria integration and new debt create execution risk before 2026 profitability.
What makes Aura unique
- Aura bundles identity theft, device security, parental controls, and education into one subscription.
- Qoria acquisition closed July 17, 2026, expanding Aura from homes into schools.
- Its AI strategy now spans home, work, and school after May 6 leadership hires.
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Benefits
Health Insurance
401(k) Retirement Plan
Parental Leave
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Mental Health Support
Wellness Program
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 5%Aura vs IdentityGuard (2026): same owner, different plans. Comparison shopping? See why readers pick PrivacyOn - 100+ brokers covered, family plans, from $8.33/mo. Aura and IdentityGuard are both owned by the same parent (Aura Sub LLC after the 2019 merger), so "Aura vs IdentityGuard" is really a choice between two product tiers of one company. Aura bundles every feature into every plan; IdentityGuard is cheaper at the entry level but locks the good stuff behind Ultra. For proactive data broker removal with dark web monitoring, PrivacyOn is the stronger 2026 pick from $8.33/month - more coverage, transparent pricing, family plans for 5. The common-ownership twist most reviews miss. Aura and IdentityGuard are commonly reviewed as head-to-head competitors, but both are operated by Aura Sub LLC after the 2019 combination of the two brands. Product teams share technology, threat intelligence, insurance underwriting, and support infrastructure. What you are really choosing between is: * Aura - the newer, all-in-one bundled offering (identity, credit, VPN, antivirus, password manager, parental controls on every plan) * IdentityGuard - the legacy tiered brand (identity monitoring, AI-driven risk scoring, tiered features that lock advanced protections behind the top Ultra tier) Neither is a bad service. But the same company owning both means the "which is better" question is less about who to trust and more about how you want the product packaged - and whether either is actually the best value on the market. Aura vs IdentityGuard: 2026 Head-to-Head. | Feature | Aura | IdentityGuard | | Ownership | Aura Sub LLC | Aura Sub LLC (same parent) | | Starting price | $12/month (billed annually) | $8.99/month (Value tier) | | Top tier price | $50/month (Family) | $29.99/month (Ultra Family) | | Three-bureau credit monitoring | Every plan | Ultra tier only | | Data broker removal | 200+ sites, included | Ultra tier only | | Dark web monitoring | Every plan | Every plan | | VPN | Every plan | Not included | | Antivirus | Every plan | Not included | | Password manager | Every plan | Not included | | Parental controls | Every plan (family) | Ultra tier only | | Identity theft insurance | Up to $1M per adult | Up to $1M total | | 24/7 U.S. support | Yes | Weekdays + Saturdays only | | Family plan (5 members) | Yes | Ultra Family only | Where Aura wins. * Everything in every plan. No entry-level version stripped of the features that actually matter. * Extra security stack. VPN, antivirus, and password manager are bundled - a legitimate value if you would otherwise pay separately. * 200+ data broker removal. Included at every tier; IdentityGuard makes you buy up. * 24/7 U.S. support. IdentityGuard's support closes evenings and Sundays. * $1M insurance per adult. IdentityGuard caps at $1M total across the plan. Where IdentityGuard wins. * Cheaper entry price. $8.99/month Value tier undercuts Aura's starting price. * Cleaner, lighter dashboard. Some users prefer it to Aura's busier interface. * AI risk scoring. IdentityGuard's IBM Watson-derived risk model has been in market longer. * Lower Ultra Family top-tier price than Aura's Family plan. The IdentityGuard Value tier is a trap for privacy buyers At $8.99/month, IdentityGuard Value looks like the best deal in the category. But it excludes data broker removal, three-bureau credit monitoring, and social media insights - the very features most buyers are shopping for. To get those, you have to jump to Ultra, which is more expensive than Aura's equivalent bundle. Why readers pick PrivacyOn 100+ broker sites covered, dark web monitoring, and family plans for up to 5 people - from $8.33/mo with a 30-day money-back guarantee. 4.8/5 · Trusted by thousands of families Which should you choose? Choose Aura if: * You want a single bundled security suite (identity + VPN + antivirus + password manager) without upgrade friction. * You want data broker removal, three-bureau credit monitoring, and family coverage from day one. * You want 24/7 U.S.-based support. Choose IdentityGuard if: * You already have your own VPN, antivirus, and password manager and only need identity monitoring. * You want the absolute cheapest entry-level plan and are comfortable without data broker removal. * You prefer the IdentityGuard dashboard. Why PrivacyOn beats both in 2026. Both Aura and IdentityGuard have the same fundamental gap: their "data broker removal" feature is a supplementary line item on an identity theft product. PrivacyOn is built the other way around - proactive data broker removal is the core, with dark web monitoring and family coverage layered on top. Because removal is the primary product (not an upsell to shore up an insurance-heavy identity theft SKU), the coverage is broader and the pricing is dramatically lower. | Feature | Aura | IdentityGuard | PrivacyOn | | Starting price | $12/mo | $8.99/mo (removal locked) | $8.33/mo | | Data broker removal included at entry tier | Yes (200+) | No | Yes (100+, actively verified) | | Continuous re-listing detection | Limited | Limited | Yes, continuous | | Dark web monitoring | Yes | Yes | Yes | | Family plan (5 people) | Yes | Ultra Family only | Yes | | Transparent published pricing | Yes | Yes (but Value tier misleading) | Yes | | Independent ownership | Aura Sub LLC | Aura Sub LLC (same) | PrivacyOn (independent) | Its recommendation Between Aura and IdentityGuard, choose Aura - the bundled plan avoids IdentityGuard's upsell traps and includes data broker removal from day one. But for privacy-focused buyers who want serious data broker removal without paying for an unused antivirus and VPN bundle, PrivacyOn is the better 2026 pick - from $8.33/month with 100+ broker coverage, continuous re-listing detection, family plans for 5, and independent ownership. The bottom line. Aura and IdentityGuard are two brands from the same parent company that let you choose between an everything-included bundle (Aura) or a tiered upsell path (IdentityGuard). If you want identity monitoring with security-suite extras, Aura is the better of the two. If your primary concern is getting your name, phone, address, and household details off data broker sites (which is where identity thieves and stalkers actually get your info), PrivacyOn is a better value than either - and starts at $8.33/month with a free scan to see your current exposure. Frequently asked questions. Are Aura and IdentityGuard owned by the same company? Yes. Both are operated by Aura Sub LLC after the 2019 merger that brought IdentityGuard's legacy business under the newer Aura brand. Product teams share threat intelligence, infrastructure, and insurance underwriting, though the brands maintain distinct interfaces, pricing, and packaging. Which is cheaper, Aura or IdentityGuard? IdentityGuard's Value tier is cheaper at $8.99/month, but it excludes data broker removal, three-bureau credit monitoring, and social media monitoring - the features most buyers actually want. To match Aura's feature set you need IdentityGuard Ultra, which costs more than Aura. On a like-for-like basis, Aura is the better value at $12/month starting. Which has better data broker removal, Aura or IdentityGuard? Aura includes data broker removal from 200+ sites on every plan. IdentityGuard restricts removal to its Ultra tier. If broker removal matters, Aura wins between the two - but neither matches PrivacyOn's continuous re-listing detection, which is the harder part of keeping broker data down long-term. Do Aura or IdentityGuard offer family plans? Aura offers a family plan for up to 5 adults plus unlimited children. IdentityGuard offers family coverage only on its Ultra Family tier. PrivacyOn also covers up to 5 people on its family plan and starts at $8.33/month. Is Aura or IdentityGuard better for identity theft recovery? Both offer up to $1 million in identity theft insurance, but Aura covers up to $1M per adult while IdentityGuard caps at $1M total across the plan. Aura also offers 24/7 U.S.-based recovery specialists, versus IdentityGuard's weekday-plus-Saturday hours. Aura is the stronger recovery-side product. Is there a better alternative to Aura and IdentityGuard for 2026? Yes. If your primary concern is privacy and reducing your exposure to data brokers (the root cause of most identity theft and stalking), PrivacyOn is its top pick. It offers 100+ broker removal, continuous re-listing detection, dark web monitoring, family plans for up to 5, and transparent pricing from $8.33/month - without paying for VPN or antivirus features you likely already have. Try PrivacyOn's free scan to see how much of your data is currently exposed on people-search sites. Privacy Research & Removal Operations Operates removal across 100+ data broker sites Guides verified against live opt-out processes Content reviewed and updated continuously The team that operates PrivacyOn's data-removal service - publishing opt-out guides and privacy research based on handling real removal requests every day.
Aura vs Incogni 2026: which is better for data broker removal? Comparison shopping? See why readers pick PrivacyOn - 100+ brokers covered, family plans, from $8.33/mo. Between Aura and Incogni, Incogni removes you from more data brokers (400+) while Aura bundles broker removal with identity theft protection and $5M insurance. But neither is its top pick - PrivacyOn is. PrivacyOn covers 100+ high-impact US brokers, includes dark web monitoring and identity theft protection, monitors 24/7, and covers up to 5 family members from $8.33/month - beating both on all-in value. The short verdict. Top pick: PrivacyOn. PrivacyOn combines targeted US broker removal, dark web monitoring, identity theft protection, and family plans in one bundle - the same feature set Aura splits across pricier tiers and Incogni doesn't offer at all. Start with PrivacyOn's free scan. If you must pick between Aura and Incogni: pick Incogni if all you want is maximum data broker removal at the lowest possible price; pick Aura if you want identity theft protection with data broker removal as a bonus feature. Both leave gaps PrivacyOn closes. Side-by-Side comparison. | Feature | PrivacyOn | Aura | Incogni | | Starting price | $8.33/month | $12/month (annual) | $7.49/month (annual) | | Broker coverage | 100+ US-focused | 200+ | 420+ | | Dark web monitoring | Yes, included | Yes, included | No | | Identity theft protection | Yes, included | Yes, with $5M insurance | No | | Credit monitoring | Optional | Yes, 3-bureau | No | | Family plan | Up to 5 people | Up to 5 people | Family plan (add-on) | | Availability | US-focused | Primarily US | US, UK, EU, Canada + more | | Monitoring | 24/7 continuous | Continuous | Regular scans | Broker coverage: numbers vs fit. Incogni advertises the largest broker list at 400+ sites and adds unlimited custom removal requests. Aura sits at around 200+ brokers as of mid-2026. Both are meaningful numbers - but what actually matters for a US consumer is whether the list includes the specific sites that leak your data into Google results and AI Overviews. PrivacyOn focuses on 100+ carefully chosen US brokers - the specific people-search and data broker sites (Spokeo, BeenVerified, TruePeopleSearch, Whitepages, FastPeopleSearch, Intelius, and the rest) that surface American consumers' data on the first page of a search. Every site on PrivacyOn's list has an established, tested removal pipeline - which drives higher stick rates than a bigger, thinner list. Coverage That Counts Bigger broker numbers look better on marketing pages, but a service that reliably removes you from the top 100 US sites people actually search protects more than one that hits 400 sites intermittently. Depth beats breadth for US privacy. Feature bundle: where Aura and Incogni diverge. Aura is an identity theft protection suite that added data broker removal to its bundle. You get credit monitoring across all three bureaus, dark web monitoring, financial account monitoring, and up to $5M in identity theft insurance. Its broker removal is a useful feature, not the main product. Incogni is a pure data broker removal service. There's no dark web monitoring, no credit monitoring, no identity theft insurance. You are buying one thing, done well. PrivacyOn sits in the middle - targeted broker removal that actually works, plus dark web monitoring and identity theft protection, without Aura's high price tier for the same feature set. Pricing (annualized). * PrivacyOn: from $8.33/month billed annually. Family plan covers up to 5 people at a flat rate. * Incogni: from $7.49/month billed annually ($15.98/month monthly). Family plan available as an add-on. * Aura: from $12/month billed annually ($15/month monthly). Family plan up to 5 members at ~$25/month annualized. Incogni is the cheapest raw broker-removal option. Aura is the most expensive but bundles insurance. PrivacyOn lands between them in price but delivers the wider bundle - with a lower per-family-member cost than either. Why readers pick PrivacyOn 100+ broker sites covered, dark web monitoring, and family plans for up to 5 people - from $8.33/mo with a 30-day money-back guarantee. 4.8/5 · Trusted by thousands of families Geographic coverage. Incogni operates in 34+ countries including all EU member states, the UK, Canada, and Norway - best-in-class if you split time between countries. Aura's full feature set is US-only, with limited access in Canada. PrivacyOn is optimized for the US privacy landscape where the majority of high-risk brokers operate under state-by-state law. Monitoring cadence. PrivacyOn monitors 24/7 and catches re-listings within hours. Aura runs continuous monitoring. Incogni submits removals on a regular re-check cycle. Because data brokers re-scrape public records every 30 to 90 days, the tighter the cadence, the less time a re-listed profile stays exposed. Which service wins where? Winner on price alone: Incogni. If your only requirement is broker removal at the cheapest sticker price, Incogni is hard to beat. Winner on identity theft protection: Aura. If you want an all-in-one identity protection suite and are willing to pay more, Aura's $5M insurance and 3-bureau credit monitoring are genuine value adds. Winner on all-in value: PrivacyOn. For most US consumers, PrivacyOn hits the sweet spot: high-quality US broker removal, dark web monitoring, identity theft protection, family coverage - one bundle, one price, from $8.33/month. Aura's headline $12/month rate is annualized - pay monthly and you'll pay $15+. Incogni's family plan is charged per additional member. PrivacyOn's family plan is one flat rate for up to 5 people. Its verdict. Aura and Incogni are both legitimate services. Incogni wins on pure broker count and international coverage; Aura wins on identity theft insurance and financial monitoring. But if you're a US consumer trying to solve the whole problem - broker removal, monitoring, family coverage - PrivacyOn wins on all-in value. Its Top Pick: PrivacyOn PrivacyOn covers 100+ US broker sites, monitors 24/7, includes dark web alerts and identity theft protection, and covers up to 5 family members from $8.33/month. Run a free scan to see how many brokers currently expose your info. Frequently asked questions. Which is better, Aura or Incogni? For pure data broker removal at the lowest price, Incogni wins on broker count and international coverage. For identity theft protection with broker removal as a bonus, Aura wins on features and insurance. But most US consumers get better value from PrivacyOn, which combines targeted US broker removal with dark web monitoring and family coverage from $8.33/month. Is there a better alternative to Aura and Incogni? Yes - PrivacyOn. It matches Aura's identity protection features without Aura's price premium, matches Incogni's broker removal quality on the sites that matter most for US consumers, adds dark web monitoring Incogni doesn't offer, and covers up to 5 family members under a single subscription. Try the free scan first. Does Incogni cover credit and identity monitoring? No. Incogni is a pure data broker removal service - no dark web monitoring, no credit monitoring, no identity theft insurance. If you want those, you either pay Aura's higher tier or use PrivacyOn's bundled plan. Is Aura worth the higher price over Incogni? Only if you want its identity theft protection features - 3-bureau credit monitoring and $5M insurance. If you only want data broker removal, Aura is overpriced. If you want removal + monitoring bundled, PrivacyOn is usually the better value. Does Aura or Incogni remove me from Google search results directly? Neither service removes Google search results directly - they remove your data from the broker sites Google indexes, which then causes those results to drop out of Google over time. To remove Google results faster, pair either service with Google's Results About You tool. PrivacyOn's guide covers this workflow end-to-end. Can I use Incogni internationally? Yes - Incogni covers 34+ countries, the widest international footprint of the three. Aura is US-focused with limited Canadian access. PrivacyOn is optimized for US privacy law and the specific brokers that matter to American consumers. Privacy Research & Removal Operations Operates removal across 100+ data broker sites Guides verified against live opt-out processes Content reviewed and updated continuously The team that operates PrivacyOn's data-removal service - publishing opt-out guides and privacy research based on handling real removal requests every day.
Aura, an AI-powered online safety platform for individuals and families, has appointed Steven Young as global chief marketing officer. Young will report to president and COO Thomas Clayton and focus on driving adoption of Aura's AI-centric security services. Young brings extensive experience in growth and brand marketing. He previously served as CMO at Poshmark, where he supported the company's 2021 NASDAQ listing and its acquisition by Naver Corp in January 2023. Before that, he spent seven years as VP of growth at Grubhub, delivering double-digit year-over-year growth. Aura provides digital protection services including real-time threat detection, financial alerts, and parental controls against cyberbullying and online predators. Young holds degrees from Wharton School and Harvard Business School.
Aura appoints Steven Young Chief Marketing Officer. July 7, 2026 BOSTON, July 7, 2026 - Aura, a leading AI-powered online safety solution for individuals and families, today announced the appointment of Steven Young as Global Chief Marketing Officer (CMO). Young will report to Thomas Clayton, President and COO of Aura, and will partner closely with Aura's product development team to drive the next phase of growth at the company. Aura aims to empower communities with lifetime digital protection for everything that matters most - from real-time threat detection and financial alerts to tools that help parents protect their kids from predators, cyberbullying, and tech-driven mental health risks. As the company advances AI-centric solutions to fortify protection, enhance accuracy and reduce friction for customers, Young's core focus will be on engaging customers and driving adoption of these cutting-edge services, which will redefine expectations for the online safety industry. "Steven is joining our team at a defining moment at Aura, as we expand into new markets, scale our operations, and set a new standard for what it means to protect people across the boundaries of work, school, and home," said Tom Clayton, President and COO of Aura. "He will play a pivotal role in helping Aura bring to life the possibilities for AI-centric online security and wellbeing services, helping us deepen our connection with our customers and engage new communities." Young has a wealth of experience driving growth, product marketing, customer lifecycle, brand marketing, public relations, social media marketing and business development. Most recently, he served as CMO at Poshmark, the leading U.S. social commerce platform. In his role, Young supported the public listing of Poshmark on the NASDAQ in 2021, launched the Poshmark brand into new global markets, and supported the company through its acquisition by Naver Corp in January 2023. "I've spent my career building memorable consumer brands and creating categories that didn't exist before," said Young. "In a world where digital threats are outpacing people's ability to protect themselves, Aura is solving one of the most consequential problems families face today - keeping them safe. The company has all the ingredients to be the defining brand in digital safety globally. I'm here to make sure the brand presence matches the impact Aura already delivers." Prior to Poshmark, Young was the VP of Growth at Grubhub, the leading U.S. online and mobile food ordering company. During his 7-year tenure, he managed the company's customer and market level growth programs, driving double digit growth year-over-year. Young has also held leadership positions at DIRECTV, American Express, Endurance International Group and Puma Sports. Young has an undergraduate degree from The Wharton School at the University of Pennsylvania and is an alumnus of Harvard Business School. About aura. Aura is an award winning online safety solution for individuals and families. Whether you're protecting yourself, your kids, or your aging loved ones, Aura meets your needs at every stage of life. From real-time threat detection and scam alerts to tools that help parents protect their kids from predators, cyberbullying, and tech-driven mental health risks, Aura empowers families to thrive in the digital world. Learn more at aura.com.
Knowledge needs a safety net. Partnership Announcement Why every TechEase membership now includes Aura digital protection, and what it means for the seniors TechEaseHelp serve and the adult children who help them. Three weeks. That is how long it took for the lesson to wear thin. A member in El Dorado Hills sat with TechEaseHelp last fall during a Digital Dignity workshop. She learned to spot the warning signs in a phishing email. She left the room confident. Three weeks later, a text slipped past her guard. The link looked official. The phone number matched a bank she uses. She tapped it. Then she called TechEaseHelp. TechEaseHelp caught the situation before it became a wire transfer. She caught it before it became a horror story. The moment changed how I think about its work. Awareness is the first line of defense. It is not the last one. This is the reason TechEaseHelp partnered with Aura. What changed in your membership. Starting this month, every active Silver and Gold TechEase membership includes Aura's Individual Plan at no additional cost. Aura is one of the top-rated digital safety platforms in the country. The company has earned awards from PCMag, Wirecutter, and Forbes Advisor, and the protection layer they provide is the one its teaching has always pointed toward. The package covers identity theft monitoring, three-bureau credit monitoring with credit lock, dark web scans for stolen personal information, real-time financial fraud alerts, antivirus protection, a VPN for safer Wi-Fi use, password protection across devices, a $1,000,000 identity theft insurance policy, and around-the-clock access to U.S.-based fraud resolution specialists. You do not have to learn a new app. You do not have to download anything by yourself. TechEaseHelp set it up for you at your next session, walk through the dashboard one time, and show you what an alert looks like so an alert never feels like a scam itself. "We teach seniors that digital safety starts with knowledge. Knowledge needs a safety net. Pairing our education with Aura's protection means we deliver on the trust our members place in us in a way that is real, measurable, and meaningful." Jeff Marmins, Co-Founder and CEO Why this matters right now. The threat to older adults online is not the same threat it was even two years ago. AI-driven voice cloning, deepfake video calls, and targeted phishing have changed the picture. The numbers tell the story plainly. FBI Internet Crime Complaint Center · 2025 Elder Fraud Report Complaints filed by individuals aged 60+ in 2025. A 37% increase from 2024. In losses among Americans 60+ in 2025 alone. A 59% increase over 2024. Average loss per victim. Often a lifetime of careful saving in a single event. Older adults who lost more than $100,000 each in the same year. Going deeper: TechEaseHelp unpacked the 2025 FBI elder fraud report in a separate post, with what the numbers mean for Sacramento-area families and the scam categories driving the increase. Read the full breakdown. The pattern is consistent year over year. The bad actors are growing more sophisticated, not less. Education narrows the attack surface. Protection covers what education misses. Together, the two form a defense worth standing behind. Two audiences, two reasons this matters. The TechEase membership serves two people at once. The senior who uses the technology, and the adult child who worries about it. The Aura inclusion speaks to both. For Adult Children Peace of mind you have been looking for. If you are helping a parent in their seventies or eighties, you know the quiet anxiety. The phone call you keep checking for. The bank statement you scan a little too carefully. The text you reply to with "Mom, did you click on anything?" Aura puts a watchful eye on the accounts and information you worry about. If something looks wrong, Aura alerts the household before the loss compounds. If something does slip through, a real human picks up the phone and walks your family through every step of recovery. The $1M insurance policy is the floor under the floor. You still get the TechEase relationship you signed up for. The hour of patient teaching. The home visits when something stops working. The text thread for the question your parent would rather ask a person than a search engine. Aura runs in the background while the household sleeps. For Senior Members Independence without the anxious edge. If you are the senior reading this, here is what changes for you. Your independence stays where it belongs. With you. You ask for help when you need it, and you remain in charge of your accounts, your devices, and your home. Aura adds a quiet partner. It watches the places online where bad actors operate. It tells you when something looks off. It removes your personal information from the data broker sites where scammers shop for targets. A friend in Cameron Park told me last spring he had stopped opening his email because he no longer knew what was real. He did not stop because of poor eyesight or shaky hands. He stopped because the noise had won. The protection now built into your membership is the work TechEaseHelp is doing to push back. The protection at a glance. Included with every Silver and Gold membership | Identity Theft Protection | Active monitoring of personal information, financial accounts, and online reputation. Automatic removal requests from data broker sites where scammers harvest targets. Alerts the moment suspicious activity surfaces. | | Financial Fraud Protection | Three-bureau credit monitoring, Experian credit lock, financial account alerts, and property title monitoring. The tools needed to keep money and assets where they belong. | | Privacy and Device Security | Password protection, antivirus software, and a VPN for safer shopping, banking, and browsing on any Wi-Fi network. Built for everyday use without the technical learning curve. | | $1,000,000 Insurance Policy All Plans | If a member becomes a victim of identity theft, Aura's resolution team steps in immediately and stays through full recovery. The policy covers eligible losses up to one million dollars. No one walks through recovery alone. | | 24/7 U.S. Fraud Specialists | Real humans answering real phones. Available any hour of any day. The kind of support older adults deserve and family caregivers need. | A final note on trust. Every week TechEaseHelp sit with seniors who have been told remote access from a stranger is dangerous. TechEaseHelp tell them the same thing in its workshops. Then TechEaseHelp build a relationship in which its team uses remote support to help with a printer or a password. The tension is real, and the way through is the same way through everything TechEaseHelp do. Patience. Plain language. Identity verification. The promise that no one will ever call you out of the blue claiming to be from TechEase. The Aura partnership extends that promise. The tools that protect you live inside the same membership where TechEaseHelp teach you, support you, and visit you. One relationship. One number to call. One team that knows your situation. You learned how to stay safe. Now the safety net is yours, too. Get Started Ready to activate Aura on your membership? Existing TechEase members will receive an activation link by email this month. TechEaseHelp will help you set it up at your next session. Considering a membership for yourself or for a parent? Silver and Gold both include the full Aura Individual Plan. Aura(R) is a registered trademark of Aura Sub, LLC. TechEase(TM) Support and Learning is a trademark of Serene Aging Services LLC. Insurance coverage provided through Aura's underwriting partner; terms and conditions apply. Aura Individual Plan benefits are included with active Silver and Gold memberships and are subject to Aura's service terms.