ALFA LAVAL

Heat transfer, separation, fluid handling solutions

Order Handler

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeBusan, South KoreaNo salary listedIn-person

About the Job

Requirements

At least 3 years of relevant experience in order management, order execution, or related operational roles is preferred.
Experience working with ERP systems is required; iScala experience is preferred but not required.
Experience with Microsoft Office Suite, including Excel, Outlook, and E-tax invoice.
Ability to organize and multitask while handling a high volume of orders.
Attention to detail to ensure accuracy in order-related administrative tasks.
Proficiency in spoken and written English is preferred.
A Bachelor's degree in Engineering, Business, or equivalent is preferred.

Responsibilities

Manage the order-to-cash process in ERP systems (iScala) from order acceptance to invoicing, including order fulfillment, equipment ordering, cost monitoring, warehousing, order shipping, and customer invoicing.
Handle logistics to ensure contract fulfillment and coordinate delivery schedules, shipping documentation, customs clearance, and local delivery processes.
Verify free trade agreement eligibility and prepare and manage relevant supporting documents.
Monitor backlog and work-in-progress to maintain delivery performance and cost accuracy.
Provide customers with proactive order status updates and communicate delivery dates.
Handle customer claims and support issue resolution with internal stakeholders.
Manage zero-tax documents and ensure accuracy in order entry and fulfillment.
Prepare operational reports, including delivery, cost, and inventory updates.
Lead monthly closing reporting related to order intake, order fulfillment, invoicing, and other order-to-cash activities, ensuring timely and accurate reporting for business and finance review.

Desired Qualifications

Experience with iScala is preferred.
At least 3 years of relevant experience in order management, order execution, or related operational roles is preferred.
Proficiency in spoken and written English is preferred.
A Bachelor's degree in Engineering, Business, or equivalent is preferred.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

This position is +1 year fixed term contractor for parental leave back up

Key responsibilities of position (Job Description)

Manage the order to cash process in ERP systems (iScala) from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing)
Handle logistics to ensure contract fulfillment and coordinate delivery schedules, shipping documentation, customs clearance, and local delivery processes
Verify FTA eligibility and prepare/manage relevant supporting documents
Monitor backlog and work-in-progress (WIP) to maintain delivery performance and cost accuracy
Provide customers with proactive order status updates and delivery date communication
Handle customer claims and support issue resolution with internal stakeholders
Manage the Zero-Tax documents and ensure accuracy in order entry and fulfillment
Prepare operational reports including delivery, cost, and inventory updates
Lead monthly closing reporting related to order intake, order fulfillment, invoicing, and other order-to-cash activities, ensuring timely and accurate reporting for business and finance review.

Requirements / Qualification

+3 years relevant experience in order management, order execution, or related operational roles preferred
Experience working with ERP systems (iScala preferred but not must) and Microsoft Office Suite (Excel, Outlook, E-tax invoice)
Excellent organizational and multitasking abilities to handle a high volume of orders efficiently
Strong attention to details to ensure accuracy in all order-related administrative tasks
Proficiency in English (verbal and written) preferred
Bachelor’s degree in Engineering, Business, or equivalent preferred

About the Company

ALFA LAVAL

Heat transfer, separation, fluid handling solutions

Alfa Laval provides sustainable solutions for heat transfer, separation, and fluid handling across industries such as energy, food, water, and marine. It sells advanced equipment and process systems and offers ongoing service to keep them running efficiently and long-lasting. Its products work by using heat exchangers to transfer heat, separators to remove components, and pumps and valves to move fluids in industrial processes, and it differentiates itself through a focus on sustainability, long-term service, and strong research and development. The company aims to help customers boost productivity and quality while reducing environmental impact, and to create shareholder value through steady innovation, operational excellence, and strategic financial actions like share buybacks.

Company size: 10,001+
Company stage: IPO
Headquarters: Lund Municipality, Sweden
Founded: 1883

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