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Sutherland

Global BPO providing customer lifecycle management

Product Marketing Manager

Product MarketingConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USANo salary listedIn-person

About the Job

Requirements

  • A portfolio demonstrating creative work such as art, writing, design, videos, or other completed work.
  • Working knowledge of Sketch, Photoshop, Premiere, or equivalent tools is a major plus.
  • Ability to solve complex problems independently.
  • Self-directed and resourceful, with a focus on execution and a strong sense of urgency.
  • Interest in learning about marketing and developing skills in a fast-growing organization.

Responsibilities

  • Craft differentiated positioning and messaging for overall product lines and individual products managed.
  • Enable the sales team with demos, pitch decks, videos, and comparisons that showcase the products.
  • Work directly with customers to understand why they value Augment and create case studies sharing their experiences.
  • Support product launches to help customers get the most out of features being developed by the engineering team.
  • Learn about the business and work on projects of interest.

Desired Qualifications

  • A working knowledge of Sketch, Photoshop, Premiere, or equivalent tools is a major plus.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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