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IHG

Global hotel company

Assistant Restaurant Manager - Turkish & Lebanese Restaurant

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeUnited Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • Previous supervisory experience in an à la carte restaurant within a luxury hotel environment.
  • A confident, hands-on leadership style with strong communication and people skills.
  • A solid understanding of service operations, guest experience, and basic financial controls.
  • Ability to review service and sales performance and contribute to profit and loss discussions.
  • Physical fitness to remain on the floor for extended periods, including bending and lifting when required.
  • Strong literacy skills, including reading, writing, and basic mathematics.
  • Flexibility to work evening shifts, weekends, and public holidays.
  • Full compliance with local food safety and alcohol service regulations.
  • A warm, polished, and approachable manner that builds trust with guests and colleagues.

Responsibilities

  • Support the day-to-day management of the restaurant and step in for the Restaurant Manager when required.
  • Lead by example to deliver refined, consistent service from the first welcome to the final farewell.
  • Ensure each service moment reflects IHG brand standards and the outlet’s service philosophy.
  • Supervise, coach, and inspire the team to deliver polished and memorable guest experiences.
  • Conduct shift briefings and service energisers, keeping the team informed about VIPs, special occasions, and daily highlights.
  • Maintain a strong floor presence, engage with guests, and handle feedback or concerns with discretion and professionalism.
  • Drive Guest Love results and ensure service recovery is handled seamlessly and thoughtfully.
  • Oversee cleanliness, safety, and presentation of the outlet to luxury standards.
  • Support stock control, ordering, and cost management in line with budgets and operating procedures.
  • Drive upselling, team incentives, and overall outlet performance with a focus on quality and value.
  • Ensure compliance with health, safety, hygiene, and responsible business standards.
  • Support sustainability initiatives and IHG Green Engage practices.
  • Take on ad hoc operational responsibilities to ensure flawless service delivery.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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