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PalmPay

Fintech platform enabling transfers, payments, credit

Sales Manager

Field SalesPosted on Nov 9
Full-timeLekki, Lagos, NigeriaNo salary listedIn-person

About the Job

Requirements

  • Ability to drive sales performance across assigned areas by managing Sales Agents and retail locations.
  • Ability to recruit, train, and manage Sales Agents, including shop placement, engagement, and adherence to company policies.
  • Ability to manage existing shops, expand coverage, deploy branding materials, and prevent unauthorized agent movement.
  • Ability to monitor shop productivity and operational performance, resolve issues, and support new shop acquisition.
  • Ability to track performance metrics and provide timely daily and weekly reports to the Regional Manager.
  • Ability to conduct field visits, gather market intelligence, assess competitor activity, and implement company promotions.
  • Ability to hold team members accountable for performance standards, address underperformance, and escalate disciplinary issues as needed.

Responsibilities

  • Drive daily, weekly, and monthly sales performance by setting clear expectations and developing action plans to close performance gaps.
  • Recruit, train, and manage Sales Agents, ensuring appropriate shop placement, active engagement, and adherence to company policies through regular field coaching.
  • Manage and strengthen existing shops while expanding coverage, ensuring proper deployment of branding materials and preventing unauthorized agent movement.
  • Monitor shop productivity and operational performance, resolve issues promptly, and support new shop acquisition.
  • Track key performance metrics and submit timely daily and weekly reports to communicate performance gaps and progress updates to the Regional Manager.
  • Conduct regular field visits to gather market intelligence, assess competitor activity, and implement new company promotions.
  • Hold team members accountable for performance standards, address underperformance, and escalate disciplinary issues as needed.
  • Achieve monthly and weekly sales targets.
  • Improve Sales Agent productivity and active rate, and reduce the number of Sales Agents with zero sales.
  • Increase the rate of active and productive shops, shop activity, sales contribution, and new shop acquisition.
  • Improve Sales Agent retention and productivity, execution of company initiatives, quality and timeliness of reporting, and compliance with operational instructions.

About the Company

PalmPay

Fintech platform enabling transfers, payments, credit

PalmPay is a fintech platform in Africa that provides digital financial services through a mobile app and a wide agent network. It lets users perform money transfers, pay bills, and access credit and insurance, aiming to make financial services easy to use and accessible even in remote areas. The service works by combining a mobile app with a network of over one million agents and merchants, plus partnerships with smartphone brands, to reach users who lack traditional banking. It uses technologies like artificial intelligence and big data analytics to tailor services and improve security for users. PalmPay differentiates itself with its expansive agent footprint, strong focus on financial inclusion, and strategic partnerships that scale across markets. Its goal is to become a financial superapp that covers a broad range of needs for its growing user base across Africa and into new markets.

Company size
1,001-5,000
Company stage
Series A
Total funding
$240M
Headquarters
Lagos, Nigeria
Founded
2018

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