Full-Time
Operations Manager
Updated on 9/3/2026
Brookshire Grocery Company
1,001-5,000 employees
Regional grocery chain with distribution.
No salary listed
Kemp, TX, USA
In Person
 Retail (1) |
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- Intermediate knowledge of retail grocery store operations.
- Intermediate knowledge of cash registers.
- Basic knowledge of Workforce Management.
- Basic knowledge of SAP for reporting purposes.
- Basic knowledge of anti-money laundering regulations.
- Basic knowledge of on-site fuel station procedures.
- Basic mathematical skills.
- Ability to lead and motivate others.
- Ability to communicate effectively in written and verbal form with customers and partners.
- Ability to multitask and work in a fast-paced environment.
- Ability to maintain confidentiality regarding sensitive information.
- Ability to organize, prioritize, and manage time.
- Ability to perform basic Microsoft Office functions.
- Ability to count and calculate for cash handling and sales transactions.
- Ability to safely work with sharp objects such as knives and box cutters.
- Ability to operate a manual or electric pallet jack.
- Ability to safely operate and maintain department equipment.
- Ability to use precision hand tools.
- Ability to learn new technology systems, methods, and processes.
- Ability to work flexible schedules, including nights, weekends, and holidays.
- Must be attentive to potential hazards and remedy them or place appropriate warning signs or devices around hazards as soon as reasonably possible.
- Must report potential hazards that cannot be immediately remedied to a supervisor.
- A high school diploma or GED is required.
- Must be at least 18 years of age.
- Partners must be at least 21 years of age to drive for company business in accordance with the Business Driver Policy.
- Two or more years of related experience, or an equivalent combination of experience and higher education, is required.
- TABC/LACT/AATC certification is required.
- Food Handler certification is required.
- Fuel Operator C training is required.
- Manager Food Safety certification is required.
- Anti-Money Laundering certification is required.
- Health Insurance Portability and Accountability Act certification is required.
- The role requires the ability to use close vision, distance vision, depth perception, or the ability to focus.
- The role requires continuously standing or walking.
- The role requires frequently talking and hearing.
- The role requires frequently using hands for reaching, touching, or handling.
- The role requires frequently pushing, pulling, maneuvering, or lifting objects up to 40 pounds.
- The role requires frequently bending, kneeling, or squatting.
- The role requires occasionally using fine finger movements, such as sorting and typing.
- The role requires occasionally pushing, pulling, maneuvering, or lifting objects up to 65 pounds.
- The role requires occasionally climbing, balancing, stooping, or crawling.
- Attendance at work is required.
- The role is generally performed in a retail store and may involve exposure to cold, heat, wet, slippery, damp, outdoor weather, and cleaning agents.
- Provides oversight in all areas of the store to assist the Store Director with operating a convenient, friendly, and clean shopping experience.
- Leads and provides guidance to Service Specialists and performs training as needed.
- Interviews, hires, trains, and develops partners; plans, assigns, and directs work; appraises performance; rewards and disciplines partners; schedules work; addresses complaints; and resolves problems.
- Reviews historical data to predict future sales from advertisements and promotions.
- Manages inventory using item management processes to ensure satisfactory in-stock levels.
- Reviews profit and loss, sales, shrink, and labor data and provides verbal or written summaries to upper management regarding related issues.
- Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
- Opens and closes the store as assigned and ensures proper procedures are followed.
- Inspects products for quality control and food safety standards and adheres to governmental product-origin labeling requirements.
- Prepares, makes, and verifies store deposits and change orders.
- Balances register tills and remains current on tender policies and procedures related to checks, credit, debit, coupons, electronic benefits transfer, Women, Infants, and Children, and anti-money laundering.
- Notifies the Store Director of efficient process-improvement opportunities.
- Verifies accurate pricing through communication with operations support and use of handheld scanners.
- Maintains a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures.
- Greets customers, answers questions, responds to complaints, and assists customers with locating and selecting products.
Brookshire Grocery Company operates as a regional grocery chain with more than 180 stores across Texas and Louisiana under the Brookshire's, Super 1 Foods, Spring Market, and FRESH by Brookshire's banners. It runs three distribution facilities to supply its stores and serve communities locally. Its products are everyday groceries and related services provided through physical supermarkets and a regional supply network. The company differentiates itself through a strong emphasis on community involvement, customer service, and adherence to its corporate mission and core values, aiming to exceed standards and place the customer first. Its goal is to make communities better by focusing on its people, products, stores, and service.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Tyler, Texas
Founded
1939
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Simplify's Take
What believers are saying
- April 29, 2026 Shreveport and Bossier City remodels show continued capital investment.
- October 2025 Uptown acquisition expands FRESH by Reasor’s into Oklahoma City metro.
- Logile's 2026 rollout across 209 stores modernizes labor planning and associate scheduling.
What critics are saying
- July 24, 2026 closures in Ashdown, Rayville, Winnfield, and Grambling expose weak stores.
- March 2, 2026 Brad Brookshire exit leaves Jerry LeClair steering through a transition.
- Walmart, H-E-B, and Costco pressure pricing; more 2026 closures can shrink scale fast.
What makes Brookshire Grocery Company unique
- Family-owned since 1928, Brookshire runs 220-plus stores across four states.
- FRESH by Reasor’s targets premium shoppers with chef-prepared meals and dry-aged beef.
- Community-heavy remodels and donations reinforce local loyalty in secondary markets.
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Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Flexible Work Hours
Hybrid Work Options
Stock Options
Company Equity
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Family Planning Benefits
Company News
Lundberg white rice recall expanded to 13 states over contamination risk. August 30, 2026 The FDA has widened its recall of Lundberg Family Farms white jasmine rice, now impacting more than 27,000 bags in 13 states, after concerns of foreign material contamination, though the company claims the affected product was pulled months ago and no illnesses have been reported. Federal officials have recently expanded a recall of white jasmine rice produced by Lundberg Family Farms due to worries about possible foreign material contamination. The Food and Drug Administration's latest update now includes more than 27,000 two-pound bags of rice sold across 13 states, California, Connecticut, Florida, Illinois, Louisiana, North Carolina, New Hampshire, New York, Pennsylvania, Tennessee, Virginia, Washington, and Wisconsin. The rice in question was found on shelves at major retailers including Wegmans, Target, Walmart, Giant, and Whole Foods. Lundberg Family Farms responded to the recall with assurances that "the affected product was removed from store shelves several months ago." The company further stated, "The incident was isolated to a single production run, and no illnesses were reported from consumption of the affected product." But the FDA's move to update the recall shows that federal regulators remain cautious about possible risks to consumers, despite the company's reassurances. More than 27,000 bags affected, but company says no reported illnesses. The recall initially covered 4,500 cases of two-pound bags, according to Lundberg's confirmation. The recent FDA expansion pushed the total to over 27,000 bags. The affected product can be identified by UPC 073416-040281 and two different lot numbers, 260201MA (best-before date February 1, 2027) and 260202MA (best-before date February 2, 2027). While the company insists the contamination was contained to a single production run and that it moved quickly to remove the rice from shelves, the FDA's updated recall notice signals that the government is still taking the threat of foreign material contamination seriously. Consumers are left with the job of checking their pantries for potentially contaminated rice, even as Lundberg maintains that "no illnesses were reported." The lack of any detailed explanation about what foreign material prompted the recall leaves open questions as to how the contamination was discovered and what risks, if any, remain for those who may still have the product at home. Other recent food recalls highlight growing concerns. This recall of Lundberg rice is only the latest in a string of recent food safety incidents. A separate egg recall, impacting 19 million eggs sold under brands such as Country Morning, Cal-Maine Sunups, Brookshire's, Simple Truth, and Kroger, was recently raised to a "Class I" recall by the FDA, a classification reserved for situations where there is a reasonable probability that use of the product could cause serious adverse health consequences or death. Nearly 100 people reportedly fell ill from the eggs, with 26 hospitalized, though no deaths were confirmed at the time described. Other recalls mentioned in recent FDA actions include Fromm Family Foods' withdrawal of two types of wet canned dog food over metal contamination, and Oma's Pride's recall of Woof Complete Canine Chicken Recipe after tests found salmonella. These recurring incidents show that American consumers, and their pets, continue to face risks from contaminants making their way into food products stocked on major retailers' shelves. Gaps in transparency remain as questions go unanswered. While Lundberg Family Farms and the FDA have issued statements about the recall, key details remain unclear for the public. The exact date and year of the original and expanded recall notice have not been specified. There is no information about how the contamination was discovered, what specific foreign material was involved, or which store locations in each state sold the affected rice. This lack of transparency leaves consumers with more uncertainty than answers, a familiar frustration for Americans who expect accountability and clarity from both regulators and companies when food safety is at stake. For those seeking additional details, The Independent provides the most comprehensive reporting on the recall and its scope. Food safety should not be a guessing game for American families. When the government and major brands fall short on transparency, it's ordinary shoppers who pay the price, forced to sort through half-answers and check their own shelves for what regulators and retailers failed to catch.
Brookshire Grocery Company is closing four stores across Louisiana and Arkansas on 24 July 2026, following a comprehensive review of store performance and market conditions. The affected locations include Brookshire's stores in Ashdown, Arkansas; Rayville, Louisiana; and Winnfield, Louisiana, plus a Spring Market in Grambling, Louisiana. The 98-year-old chain, which operates over 200 stores across four states, said the decision was not made lightly. All affected employees have been offered transfers to nearby stores. Despite the closures, Brookshire Grocery recently reopened three remodelled stores in northwest Louisiana, indicating strategic investment in stronger-performing locations. Louisiana represents approximately 24% of the company's stores, whilst Arkansas accounts for about 8%. The closures reflect broader industry trends, with retailers optimising store portfolios amid rising costs and increased competition.
Brookshire Grocery Co. celebrates grand re-openings of newly remodeled stores in Shreveport and Bossier City. Brookshire Grocery Co. (BGC), parent company of Brookshire's and Super 1 Foods, recently celebrated the grand re-openings of three newly remodeled stores in northwest Louisiana: 5828 Line Ave., Shreveport; 9250 Mansfield Rd., Shreveport; and 1870 Airline Dr., Bossier City. BGC leaders, city representatives and community members gathered for ribbon-cutting ceremonies at each location to commemorate the renovations and celebrate BGC's continued investment in the communities it serves. The company's iconic 13-foot-tall motorized "Big Grocery Cart" added to the excitement of the day at each event. These newly remodeled stores feature refreshed shopping environments and full-service supermarkets focused on excellent customer service, high-quality fresh meats and produce and remarkable values for its customers. These remodels reflect its ongoing commitment to investing in its stores, its employee-partners and the communities Bossierpress serve," said Jerry LeClair, Interim CEO for Brookshire Grocery Co. "We are proud to continue enhancing the shopping experience for our customers in Shreveport and Bossier City while supporting the local organizations that make these communities stronger." As part of the celebration and as a testament to the company's dedication to giving back, BGC presented $1,000 donations to the Shreveport and Bossier City Police and Fire Departments. Additionally, BGC donated $1,000 donations to Friends of Friends, a family resource center dedicated to uplifting communities and providing support to those in need, and the Junior League of Shreveport-Bossier's Red Apron Pantry. ADVERTISING BGC is a regional family-owned grocery business that operates more than 220 stores in four states - Texas, Louisiana, Arkansas and Oklahoma - with three distribution centers. The company proudly employs more than 17,500 individuals. BGC has been in operation since 1928 and is known for friendly service, clean stores and strong community support. BGC is certified as a Great Place to WorkTM since 2020.
Doordash adds four regional supermarket chains. Doordash has formed partnerships with four regional supermarket chains: Brookshire Grocery Company (BGC), FreshDirect, Harps Food Stores, and Market of Choice. These partners bring more local and regional selection to the platform, making it easier for consumers to shop for everything they need - from household staples to prepared meals and specialty items. "We're thrilled to add these new grocers to DoorDash so local shoppers can enjoy on-demand access to the neighborhood staples they know and love," said Charles Shoener, Head of North America Grocery Partnerships at DoorDash. "We hear from our consumers all the time that they are always looking for more selection on DoorDash. Bringing these grocers onto the DoorDash Marketplace across New York City, Oregon, the Midwest, and the South is a true win-win - we can satisfy more customer demand and drive sales back into the local economy." * Brookshire Grocery Company: A regional, family-owned grocer with more than 220 stores across Texas, Louisiana, Arkansas, and Oklahoma, with three distribution centers; a company rooted in service and quality for the communities it serves. The DoorDash partnership is currently live with their Brookshire's, Super 1 Foods, FRESH by Brookshire's, and Spring Market banners, bringing more than 200 new stores to the Marketplace. * FreshDirect: An online grocer delivering fresh, high-quality groceries since 2002. Based in the Bronx, it serves the New York tri-state area and Philadelphia metro, with seasonal reach in the Hamptons and Jersey Shore. FreshDirect sources directly from farmers and suppliers to offer in-season produce, premium proteins, local goods, and chef-prepared meals. * Harps Foods: For nearly 100 years, Harps Foods has been a hometown grocery destination, offering a wide variety of products at competitive prices across 140 stores in Arkansas, Kansas, Louisiana, Missouri, Mississippi, and Oklahoma. * Market of Choice: Family-owned and operated with 12 stores across Oregon offering trusted national brands while staying deeply rooted in natural and organic products, proudly supporting Oregon's farmers, ranchers, fisherfolk, and makers throughout its shelves. The partnerships build on DoorDash's momentum in on-demand grocery delivery. In 2025, DoorDash became the leading third-party marketplace in U.S. grocery and retail by order volume, and third-party data shows that DoorDash has one of the highest shares of New to Industry consumers across grocery and retail.
BGC reasor's named to Newsweek's 2026 list of America's Greatest Workplaces for Women. * 9 hrs ago TYLER, Texas - Brookshire Grocery Co. has been named to Newsweek's 2026 list of America's Greatest Workplaces for Women, recognizing organizations across the country that are committed to creating supportive, equitable environments where women can grow and succeed. Developed in partnership with Plant-A Insights Group, the national recognition is based on one of the largest independent studies of the female workforce in the U.S. Reasor's grocery stores are under the Brookshire umbrella. The study included survey responses from more than 89,000 women representing more than one million companies nationwide. Companies were evaluated on a range of factors, including representation of women in leadership, pay equity, advancement opportunities, workplace culture and programs that support women's professional development. "This honor demonstrates our continued dedication to fostering a workplace where every employee-partner feels included, respected, and empowered to advance," said Rosemary Jones, executive vice president, chief people and legal officer for BGC. BGC employs more than 17,000 employee-partners across Texas, Louisiana, Arkansas, and Oklahoma, and continues to invest in leadership development, career advancement opportunities and programs designed to support the success of all employee-partners.