PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Senior Associate

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

Possesses strong knowledge or experience in Salesforce Sales or Service business processes and use cases.
Has a good understanding of AppExchange products and solutions and can suggest suitable solutions for desired use cases.
Has excellent knowledge of the Salesforce.com application; knowledge of both Sales Cloud and Service Cloud is preferred.
Understands Salesforce Lightning and Lightning components, Salesforce objects and relationships, Apex, Visualforce pages, triggers, workflow rules, page layouts, record types, and Process Builder.
Can translate business and user requirements into detailed system requirements actionable by the development team.
Has strong interpersonal skills to influence others and achieve results.
Has organization and problem-solving skills.
Has clear spoken communication and business writing skills for work across a global client base and teams.
Has a strong sense of urgency.

Responsibilities

Help clients leverage Salesforce technology to enhance customer experiences, enable sustainable change, and drive results.
Understand client challenges and develop custom Salesforce-powered solutions to transform sales, service, and marketing capabilities.
Explore data and identify trends, manage customer life cycles, build and leverage online communities, drive employee engagement and collaboration, and connect with channel partners to share goals, objectives, and activities in a secure, branded location.

Desired Qualifications

Salesforce Marketing Cloud or Pardot skills and integration skills are an added advantage.
Formal Salesforce.com certifications are strongly preferred.

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Possesses strong knowledge/experience in Salesforce Sales or Service business processes and use cases.
Good understanding of AppExchange products/solutions and appropriately suggest for desired use cases
Salesforce Marketing Cloud/Pardot and Integration skills are added advantage
Excellent Knowledge of Salesforce.com application (Both Sales and Service Cloud preferred) Formal Salesforce.com certifications strongly preferred
Understanding of all Salesforce Lightning & lightning components and basic understanding of Salesforce Object and relationships, Apex, Visualforce Pages, Triggers, Workflows rules, Page layouts, Record Types, process builder etc.
Detail oriented ability to translate business and user requirements into detailed system requirements that are actionable by development team
Ability to influence others to achieve results through strong interpersonal skills.
Excellent organization and problem-solving skills
Clear spoken, business writing, and communication skills across global client base and teams
Strong Sense of urgency

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size: 10,001+
Company stage: Early VC
Total funding: $3.3M
Headquarters: London, United Kingdom
Founded: 1989

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