Four Seasons

Four Seasons

Luxury hotel management with branded residences

Guest Experience Intern - Summer 2027

Summer 2027Posted on 9/24/2026Deadline 12/24/26
$22.22/hr
Internship
Bachelor's
Minneapolis, MN, USA
In Person
No H1B Sponsorship

About the job

Requirements
  • Applicants must be currently enrolled in undergraduate or graduate school.
  • Applicants must have valid work authorization for the United States.
  • A minimum of three months of work experience in the hospitality or customer service industry is preferred.
  • Educational studies toward a degree in Hospitality, Business Management, or a related field are preferred.
  • Strong written and verbal communication skills in the English language are required.
  • Working knowledge of and ability to operate technology and computer systems is required.
Responsibilities
  • Handle guest interactions with hospitality and professionalism, accommodate special requests, resolve customer complaints, and assist customers with inquiries about hotel services, in-house events, directions, off-site arrangements, and activities in person, digitally, or by phone.
  • Respond to guest requests in a timely manner.
  • Assist with the setup, takedown, and execution of Kids For All Seasons activations.
  • Monitor supplies and lead hosting activations while engaging with children and families.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Use software programs to input guest special arrangements, generate accurate guest itineraries, and ensure proper billing.
  • Organize and deliver special amenities and assist with setting up special in-room surprise-and-delight elements, including children’s tents, books, and food and beverage items.
Desired Qualifications
  • A supplemental statement of no more than one paragraph expressing interest in a Four Seasons internship is highly preferred.
  • A minimum of three months of work experience in the hospitality or customer service industry is preferred.
  • Educational studies toward a degree in Hospitality, Business Management, or a related field are preferred.

About the company

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under its name, typically without owning the real estate, and it maintains brand standards and guest service across locations. It earns mainly management fees tied to hotel revenue and gross operating profit, plus licensing fees for branded residences and fees from fractional ownership programs. The company distinguishes itself with a consistent global luxury experience, a property-management model, and offerings that combine hotel services with branded residences and ownership options. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, upholding strict brand standards, and expanding premium accommodations and ownership options worldwide.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1993

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Simplify Jobs

Simplify's Take

What believers are saying

  • Cartagena, Danieli Venezia, and Mykonos openings in 2026 deepen Europe and Americas growth.
  • Saudi Arabia projects at Red Sea, AMAALA, and Madinah widen high-fee luxury exposure.
  • Recent launches like Maldives ŪRJĀ and Mumbai Aperitivo Week show strong experiential pricing power.

What critics are saying

  • Four Seasons depends on third-party owners; missed renovations or cost cuts damage the brand.
  • The 2026 expansion pipeline spans about 60 projects; delays hit fees and credibility.
  • Yachts, wellness islands, and branded residences increase execution risk and could dilute luxury focus.

What makes Four Seasons unique

  • Four Seasons manages 135 hotels and resorts across 47 countries, not asset-heavy ownership.
  • Its 65-year brand still commands ultra-luxury pricing through service consistency and residences.
  • The 2026 pipeline blends heritage hotels, private residences, yachts, and private jet itineraries.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Complimentary stays at Four Seasons Worldwide

Free employee meals prepared by the Four Seasons Culinary ‘Ohana

Training and Development Opportunities

Employee Recognition Programs

Growth & Insights and Company News

Headcount

6 month growth

↑ 18%

1 year growth

↑ 18%

2 year growth

↑ 18%
Leading Hoteliers Network
Sep 21st, 2026
Beverly Wilshire, Beverly Hills, A Four Seasons Hotel appoints new Commercial Director, Mary Ann Gamboa.

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel appoints new Commercial Director, Mary Ann Gamboa. 11 hours ago Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is delighted to announce the appointment of Mary Ann Gamboa as the new Commercial Director on this special day, September 21, which marks her sixth anniversary year with Four Seasons Hotels and Resorts. With over 30 years of industry experience across major hospitality brands from Four Seasons Hotels and Resorts to IHG Hotels and Resorts, Trump Hotels, Marriott International, Radisson Hotels, and InterContinental, Mary Ann is a tenured leader whose ability to deliver results in highly competitive markets has earned her meaningful awards and recognition, including being named one of the 100 Most Influential Filipina Women in the World by the Filipina Women's Network. Mary Ann began her professional journey in Manila, Philippines, before immigrating to Canada in 1998. From the moment she arrived in Toronto, she set out to cultivate partnerships that would drive revenue, awareness, and brand loyalty. Her accomplishments include collaborating with the Toronto International Film Festival, Golden Globes, Vanity Fair, British Academy of Film and Television Arts, Canadian Foundation for AIDS Research, and Destination Toronto. Mary Ann now brings her inherent passion for hospitality from the Philippines, along with her collaborative spirit formed while at the Four Seasons Hotel Toronto, to the heart of Beverly Hills. Since her arrival at Beverly Wilshire, she has focused on empowering the team, strengthening community relations, and advancing the hotel's strategic priorities as a valued member of the Executive Leadership Team. She was recently appointed to the Board of Directors for the Beverly Hills Chamber of Commerce and is helping lead preparations for several mega-events and celebrations coming to Los Angeles, including Beverly Wilshire's centennial year in 2028. Always a champion of workplace diversity, Mary Ann leads with authenticity and an inclusive mindset that sparks innovation and elevates performance. "Take the time to get to know your team personally so you can understand how to lead them professionally," she says. "That is the key ingredient to building trust and success." Today, she is regarded as a trusted mentor to emerging professionals and colleagues, striving to break barriers just as she has throughout her career. Outside work, Mary Ann enjoys exploring her new neighborhood, visiting iconic landmarks, and looks forward to becoming an active member of Beverly Hills organizations and the Filipino community in Los Angeles... - Continue reading (Members Only) - Unlock Advantages with a LHN Membership - Read more here Small tip to landing good senior-level hotel management positions in 2026 & 2027. Many of its members have remained with Leading Hoteliers since the inception of its job lead service nine years ago. They continue to renew their memberships, staying on board even after securing new positions, and for good reason. Daily, its editors dispatch bulletins detailing new job vacancies, projects, and industry shifts, including hotel launches, expansions, strategies, and market trends. Leading Hoteliers recognize that numerous long-standing, senior-level members utilize these bulletins as conversation starters, reaching out to hotel chains and potential employers, sometimes with unsolicited applications and messages. LHN endorses such proactive engagement. It's an excellent, informal method to gain early interest from prominent hotel groups and upcoming projects, indicating your interest and broadening your opportunities for intriguing interviews or discussions about potential roles, particularly at the upper echelons of management. Its editors also keep these proactive efforts in mind, shaping many bulletins to cover "new openings, new projects, and new market developments." While membership spots for 2026 are limited, it's not too late to renew.- Read more here LEADING HOTELIERS NETWORK / JOBLEAD-SERVICE

Russia Tourism News
Sep 21st, 2026
Four Seasons Maldives opens private wellness island with $120 sun therapy.

Four Seasons Maldives opens private wellness island with $120 sun therapy. By Iuliia Tore / Sep 21, 2026 / 3 minutes of reading Table of Contents Four Seasons Resort Maldives at Kuda Huraa has opened a dedicated wellness island where guests can take a traditional banana-leaf sunbath, receive treatments in overwater suites and follow personalized naturopathy programs reached by boat from the main resort. ŪRJĀ Naturopathy Island combines naturopathic practices with wellness assessments and treatments including heliotherapy, mud therapy, acupuncture, sound healing and yoga. One of its most unusual offerings is heliotherapy, which uses controlled exposure to natural sunlight. At ŪRJĀ, the treatment can involve herbal or mineral preparations applied to the skin before guests are wrapped in fresh banana leaves and exposed to warmth under professional supervision. READ MORE: Sun therapy costs up to $180. Heliotherapy is priced at US$120 for a 30-minute session and US$180 for 60 minutes, according to details released by the resort's wellness team. Dr Anand Prayaga, director of ŪRJĀ Naturopathy Island, said the treatment draws on the traditional naturopathic practice of a banana-leaf sunbath. The level of warmth and duration are adjusted according to the individual guest and intended treatment. However, Prayaga also stressed that research into banana-leaf heliotherapy remains at an early stage and that Four Seasons does not present the practice as a cure or make broad claims about detoxification. Every guest begins with a naturopathy consultation covering factors such as sleep, stress, digestion, posture and body composition. Optional assessments include micronutrient scanning, iris diagnosis and postural mapping. Four personalized wellness pathways. The program is organized around four pathways: Rest and Rebalance, Cleanse, Nourish and Reconnect. Treatments can be combined with nutrition, movement, hydrotherapy and bodywork, while other experiences include acupuncture, fasting, yoga therapy, sound healing and a ritual known as the Vagus Reset. The centre also offers an open-air Night Spa Ritual designed around the island setting. Four Seasons says the concept is intended to move beyond conventional spa treatments toward longer, individualized wellness journeys. A dedicated four-night ŪRJĀ Renewal package includes a 60-minute naturopathy consultation and iris diagnosis, a two-hour Rest and Rebalance Ritual and a 60-minute AION A facial for two guests, alongside accommodation, breakfast and airport transfers. A wellness island reached by dhoni. ŪRJĀ is separate from the main Kuda Huraa resort and is reached from the jetty aboard a small traditional Maldivian dhoni. The island includes overwater treatment suites and open-air spaces designed to incorporate the surrounding ocean into the wellness experience. Some treatments use AION A, a mineral powder containing calcium carbonate and silicic acid that was discovered in Switzerland by naturopath and artist Emma Kunz in 1942. The opening adds another wellness-focused experience to Four Seasons' Maldives portfolio as luxury resorts increasingly move beyond conventional massage and beauty menus toward personalized longevity, nutrition and naturopathy programs. Iuliia is the editor-in-chief and oversees all editorial content.She was born and raised in Kharkiv, Ukraine. Iuliia is passionate about all aspects of travel and tourism and holds a Master's degree in International Tourism Management.Iuliia Tore lives for two houses in Kharkiv and in Valencia, Spain, and loves spending time outdoors. Work aside, she has a passion for travel, painting, arts, food, and culture.

Four Seasons Hotels and Resorts
Sep 18th, 2026
Four Seasons Hotel Tokyo at Otemachi retains three Michelin Keys, marking its third consecutive year at the top.

Four Seasons Hotel Tokyo at Otemachi retains three Michelin Keys, marking its third consecutive year at the top. A continued place among the world's most remarkable hotels September 18, 2026, Tokyo, Japan Download this image Download all images Four Seasons Hotel Tokyo at Otemachi has been awarded three Michelin Keys for the third consecutive year, reaffirming its commitment to delivering memorable experiences through considered design, attentive service, and thoughtfully curated moments. Announced by the Michelin Guide on September 18, 2026, the recognition keeps the hotel within a select circle - one of just seven properties in Japan to secure three keys this year. Like its counterpart for restaurants, the Michelin Key were introduced globally in 2024 to celebrate the world's finest hotels, chosen through evaluations across design, architecture, service, character, value, and sense of place. Three Keys offer the highest distinction, representing "one of the world's most remarkable and extraordinary stays and a destination for the trip of a lifetime". "It is an absolute honour to receive three Michelin Keys for the third consecutive year. The credit goes to the team who create the magic for our guests. We would like to express our gratitude to the Michelin Guide and to all those who have continued to support our journey," says Uday Rao, Regional Vice President and General Manager of Four Seasons Hotel Tokyo at Otemachi. "Since opening, our team has taken pride in offering a distinctive style of hospitality, which is unscripted and unpretentious, with warmth and genuine care for our guests. The unwavering drive to create exceptional moments continues to fuel us from within." Set above the capital's historic and modern centre of power, Four Seasons Hotel Tokyo at Otemachi pairs the energy of the city with Japanese craft, character, and refinement. Bold design frames traditional details across cinematic spaces - a soaring lobby, an Art Deco bar, a panoramic pool - alongside an in-house collection of contemporary art. With views that extend from the Imperial Palace gardens and city skyline all the way to Mount Fuji, the rhythm of Tokyo is felt in every moment. The same creative spirit continues through the culinary program. At Michelin-starred est, seasonal Japanese produce is crafted into innovative French fare, while PIGNETO celebrates Italy's dolce vita with aperitivo on the terrazza and artisanal pizzas described as Neapolitan 2.0. VIRTÙ, No. 45 of the World's 50 Best Bars 2025, unites Parisian romance with a modern Tokyo edge, unveiling a storied menu that moves from rare French cognacs to carefully chosen Japanese spirits. Offering a considered expression of contemporary luxury, Four Seasons Hotel Tokyo at Otemachi once again stands among the world's most remarkable hotels - one of only 155 properties across more than 100 countries to secure three Michelin Keys in 2026. PRESS CONTACTS Wei Bel Shem Senior Director of PR and Communications 1-2-1 Otemachi Chiyoda-ku Tokyo, 100-0004 Ayano Sasaki Public Relations Manager 1-2-1 Otemachi, Chiyoda-ku Tokyo, 100-0004

Four Seasons Hotels and Resorts
Sep 17th, 2026
Le Syel Spa at Four Seasons Resort Seychelles named Best Wellness and Spa Design of the Year at SpaChina Wellness & Spa Awards 2026.

Le Syel Spa at Four Seasons Resort Seychelles named Best Wellness and Spa Design of the Year at SpaChina Wellness & Spa Awards 2026. September 17, 2026, Seychelles Download this image Download all images Le Syel Spa at Four Seasons Resort Seychelles has been named Best Wellness and Spa Design of the Year at the SpaChina Wellness & Spa Awards 2026, recognising its distinctive design and holistic approach to wellbeing. Organised by SpaChina Magazine, the awards bring together leading voices from the spa and wellness industry in China and overseas. This year, industry guests gathered for the awards, with 44 categories recognising 61 spa hotels, resorts, spa centres, companies and industry professionals. Perched high above Petite Anse Bay, Le Syel Spa offers a tranquil sanctuary surrounded by the natural beauty of Mahé. Designed to reflect the colours, textures and organic forms of the island, the spa combines contemporary design with sweeping views of the Indian Ocean, creating a sense of calm from the moment guests arrive. The spa's philosophy is rooted in holistic wellbeing and the natural heritage of Seychelles. Personalised treatments draw inspiration from local ingredients and traditions, alongside Ayurvedic and wellness practices designed to restore balance and encourage deeper connection with mind and body. Signature experiences include the Le Syel Signature and the Miracle of Coco de Mer, inspired by the Seychelles' iconic endemic palm. "We are deeply honoured to receive this recognition, which celebrates not only the design of Le Syel Spa, but the philosophy and intention behind the space," says Dr. Anoop Krishnan, Spa Director at Four Seasons Resort Seychelles. "Our aim is to create a sanctuary where guests can slow down, reconnect and experience wellness in a way that feels deeply personal and connected to the natural beauty of Seychelles. This award is a wonderful recognition of the passion and dedication of our entire Spa team." The SpaChina Wellness & Spa Awards recognition further reflects Le Syel Spa's commitment to creating meaningful, personalised wellness experiences that celebrate the destination while embracing the timeless principles of holistic wellbeing. PRESS CONTACTS Clare Bromilow Regional Director of Public Relations and Communications EMEA Seychelles

Four Seasons Hotels and Resorts
Sep 16th, 2026
Four Seasons Hotel Macao presents Zi Yat Heen Masters Series with The Bridge, Chengdu.

Four Seasons Hotel Macao presents Zi Yat Heen Masters Series with The Bridge, Chengdu. An exceptional four-hands dining experience bringing together Cantonese finesse and the vibrant flavours of Chengdu September 16, 2026, Macau, China Download this image Download all images Four Seasons Hotel Macao welcomes guests to discover a remarkable culinary encounter as its Michelin-starred Chinese restaurant, Zi Yat Heen, welcomes acclaimed Chef André Chiang and Chef Sean Li of The Bridge, Chengdu for a special edition of the Zi Yat Heen Masters Series. Taking place on October 31 and November 1, 2026, the exclusive two-night engagement will see Chef Chiang join Executive Chinese Chef Anthony Ho in presenting an extraordinary eight-course four-hands dining experience celebrating the rich culinary traditions of Macao and Chengdu. Bringing together two acclaimed culinary destinations, the experience presents a dialogue between Cantonese finesse and the vibrant flavours of Chengdu through a thoughtfully curated menu that reflects the distinctive styles and philosophies of both chefs. Further elevating the experience is a curated wine pairing featuring rare selections from Il Borro. Carefully chosen to complement the nuances of each course, the wines bring an added dimension of discovery to the menu while reflecting a shared commitment to craftsmanship, heritage, and excellence. As part of the hotel's ongoing commitment to creating exceptional dining experiences, the Zi Yat Heen Masters Series continues to bring together celebrated culinary talents, offering guests rare opportunities to experience exceptional culinary encounters that honour tradition while inspiring new perspectives through gastronomy. * Dates: October 31 and November 1, 2026 * Time: 6:00 pm * Venue: Zi Yat Heen, Four Seasons Hotel Macao * Menu: Eight-course dinner menu * Price: MOP 2,388 per person * Optional Wine Pairing: MOP 698 per person, featuring selected wines from Il Borro For enquiries or reservations, call (853) 2881 8818. PRESS CONTACTS Louisa Wong Director of Public Relations and Marketing Estrada da Baía de N. Senhora da Esperança, S/N