Enterprise Site Reliability Engineer

About the Team

OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. 

About the Role

As an Enterprise Site Reliability Engineer, you are tasked with enhancing our Enterprise IT services through the use of OpenAI’s models, automation, and development of internal tools. This includes automating internal identity and access management systems, designing applications and dashboards for internal users, and optimizing workflows. In addition, the role involves creating and managing intelligent Slack bots and integrations.

In this role, you will:

• Architect scalable systems and deliver full lifecycle application development, including requirement gathering, planning, building, deploying, and maintaining software solutions.

• Manage AzureAD IAM, SAML, OAUTH, and SCIM systems.

• Handle identity and permissions on major cloud providers (Azure, AWS, GCP).

• Design and implement role-based access control (RBAC) systems.

• Mitigate common security vulnerabilities in Identity and Access Management.

• Use Python for scripting and infrastructure automation tools such as Ansible, Chef, Puppet, and Terraform.

• Utilize OpenAI’s LLMs for internal application development and workflow optimization.

• Create and manage Slack bots and integrations.

• Manage multiple projects simultaneously, ensuring attention to detail and effective task prioritization.

You may thrive in this role if you have:

• Proven application development skills with experience in reliable system

• Experience with building Web APIs and services using Python (including async), Flask or FastAPI.

• In-depth knowledge of AzureAD IAM, SAML, OAUTH, and SCIM.

• Advanced scripting skills in Python and familiarity with infrastructure automation tools.

• Understanding of identity and permissions on major cloud providers (Azure, AWS, GCP).

• Experience with role-based access control (RBAC) systems design and implementation.

• Understanding of common security vulnerabilities in Identity and Access Management and strategies to mitigate them.

• Proven ability to manage projects effectively, pay close attention to detail, and prioritize tasks.

• Excellent communication skills and ability to engage effectively with both technical and non-technical stakeholders.

• Experience with developing and managing Slack bots and integrations.

 This is a hybrid role and will require 3 days a week in our San Francisco office.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.