Dining, Bar & Counter Service·Confirmed live in the last 24 hours·
Full-timeSantorini, GreeceIn-person
About the Job
Requirements
A minimum of 2–3 years of previous experience as a Hostess, Receptionist, Guest Relations Agent, or in a similar customer-facing hospitality role.
Previous experience within a luxury hotel, fine dining restaurant, or high-end hospitality environment is an advantage.
Excellent communication and interpersonal skills, with a warm, polished, and guest-oriented approach.
A confident, courteous, and professional manner with a genuine passion for creating exceptional first impressions.
Strong organizational skills and the ability to multitask while remaining calm and composed under pressure.
Ability to manage reservations, guest arrivals, seating arrangements, and waiting times efficiently.
Strong attention to detail and the ability to anticipate guest needs and special requests.
Ability to communicate and collaborate effectively with the food and beverage team, kitchen, and other departments.
Fluency in English is required; additional languages are an asset.
A well-groomed, professional appearance and a strong understanding of luxury hospitality standards.
Comfort working in a unique Caldera setting, involving frequent walking and navigating stairs between the entrance, host stand, dining areas, and different levels of the property.
Responsibilities
Welcome guests in a warm, friendly, professional, and courteous manner, creating an exceptional first impression.
Manage reservations, table allocations, walk-in guests, and guest flow efficiently throughout service.
Guide guests to their tables and present menus with a polished and attentive approach.
Coordinate table assignments closely with the service team to optimize seating, service flow, and the overall guest experience.
Monitor dining room activity, reservations, table status, and waiting times to ensure smooth operations.
Handle guest inquiries, special requests, preferences, and occasions with care, discretion, and professionalism.
Maintain a thorough awareness of VIP guests, special occasions, and specific guest requirements.
Communicate effectively with waiters, head waiters, assistant waiters, the kitchen, and management to ensure seamless coordination.
Maintain an impeccable, clean, organized, and welcoming host stand and entrance area at all times.
Navigate the property's unique Caldera layout efficiently and safely, coordinating guest arrivals and seating across different levels and dining areas when required.
Assist in maintaining smooth guest flow during peak service periods and manage waiting guests with professionalism and courtesy.
Maintain strong knowledge of the restaurant's menu, concept, operating hours, reservations, and key guest information.
Ensure all interactions and procedures are consistent with the property's luxury service standards and brand guidelines.
Handle guest concerns with empathy and discretion, escalating matters to the Restaurant Floor Manager or Captain when appropriate.
Adhere to all health, safety, hygiene, and company standards at all times.
Perform opening, daily, and closing duties related to the host area and guest arrival experience.
Desired Qualifications
Previous experience within a luxury hotel, fine dining restaurant, or high-end hospitality environment.
Additional languages.
Sandblu Group is currently in search of: Hostess
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
This opportunity forms part of the launch of our upcoming exciting project, a luxury sister property & restaurant located on the Santorini Caldera. As a new addition to our portfolio, this concept will offer a distinctive expression of luxury hospitality and gastronomy, shaped by its exceptional setting and the unique character of Santorini, while providing an opportunity to contribute to the creation of a truly exceptional destination.
• Welcome guests in a warm, friendly, professional, and courteous manner, creating an exceptional first impression. • Manage reservations, table allocations, walk in guests, and guest flow efficiently throughout the service. • Guide guests to their tables and present menus with a polished and attentive approach. • Coordinate table assignments closely with the service team to optimize seating, service flow, and overall guest experience. • Monitor dining room activity, reservations, table status, and waiting times to ensure smooth operations. • Handle guest inquiries, special requests, preferences, and occasions with care, discretion, and professionalism. • Maintain a thorough awareness of VIP guests, special occasions, and specific guest requirements. • Communicate effectively with Waiters, Head Waiters, Assistant Waiters, Kitchen, and management to ensure seamless coordination. • Maintain an impeccable, clean, organized, and welcoming host stand and entrance area at all times. • Navigate the property's unique Caldera layout efficiently and safely, coordinating guest arrivals and seating across different levels and dining areas when required. • Assist in maintaining smooth guest flow during peak service periods and manage waiting guests with professionalism and courtesy. • Maintain strong knowledge of the restaurant's menu, concept, operating hours, reservations, and key guest information. • Ensure all interactions and procedures are consistent with the property's luxury service standards and brand guidelines. • Handle guest concerns with empathy and discretion, escalating matters to the Restaurant Floor Manager or Captain when appropriate. • Adhere to all health, safety, hygiene, and company standards at all times. • Perform opening, daily, and closing duties related to the host area and guest arrival experience.
Requirements
• Minimum 2-3 years of previous experience as a Hostess, Receptionist, Guest Relations Agent, or in a similar customer facing hospitality role. • Previous experience within a luxury hotel, fine dining restaurant, or high end hospitality environment is considered an advantage. • Excellent communication and interpersonal skills, with a warm, polished, and guest oriented approach. • Confident, courteous, and professional manner with a genuine passion for creating exceptional first impressions. • Strong organizational skills and the ability to multitask while remaining calm and composed under pressure. • Ability to manage reservations, guest arrivals, seating arrangements, and waiting times efficiently. • Strong attention to detail and the ability to anticipate guest needs and special requests. • Ability to communicate and collaborate effectively with the F&B team, Kitchen, and other departments. • Fluency in English is required, additional languages are considered an asset. • Well groomed, professional appearance and a strong understanding of luxury hospitality standards. • Comfortable working in a unique Caldera setting, involving frequent walking and navigating stairs between the entrance, host stand, dining areas, and different levels of the property.
Benefits
Tailored Compensation | Competitive remuneration package customized to fairly reflect your profile and expertise.
Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
Meal Plan while in Santorini | Balanced and freshly prepared meals served in welcoming staff dining setting.
Exclusive Staff Privileges | Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
Pathway to Growth & Development | Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
Recognition & Rewards | Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.