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Vinfen

Health and human services for disabilities

Housing Coordinator - Mental Health Services

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSomerville, MA, USA$54.2k /yr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Access to an operational and insured vehicle and willingness to use it to transport persons served are required.
  • A valid driver's license must be presented at employment; incumbents must be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • A safe driving record is required when using a personal vehicle, and adequate insurance must be maintained.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper techniques or a two-person lift, operate a computer and office equipment, sit, reach, climb stairs, maneuver through narrow spaces, assist persons served with daily living tasks, remain stationary for 50% of the time as needed, move around the facility, communicate with persons served, staff, and external representatives, and meet the specified close, distance, color, peripheral, and depth vision and focus requirements.
  • A valid CPR certification is required within the first two weeks of hire, First Aid within two weeks of hire, and MAP within 150 days of hire.
  • Extensive knowledge of available housing types and subsidy programs, including how to identify opportunities in unfamiliar communities, and knowledge of Housing First principles and requirements are required.
  • Knowledge of formal and informal housing assessment skills and practices, community integration through natural supports and basic resources, and engagement strategies for persons served is required.
  • Ability to adhere to the standards of Motivational Interviewing, Harm Reduction, Screening, Brief Intervention, Referral and Treatment (SBIRT), Housing First, Stages of Change, and Cognitive Behavioral interventions is required.
  • Knowledge of prejudice, discrimination, oppression, and poverty affecting people with psychiatric disorders; recovery-oriented, person-centered, and strengths-based principles; trauma-informed and culturally competent services; and the human, legal, and civil rights of persons served is required.
  • Skills to formulate effective housing interventions for treatment plans and train team staff to implement them are required.
  • Ability to collaborate with team members, form supportive and trusting relationships with persons served, use different communication and learning styles, make independent judgments and decisions, and work professionally and confidentially is required.
  • Knowledge of personal computer applications and equipment, and documentation standards and requirements, is required.

Responsibilities

  • Use recovery-oriented, person-centered, culturally competent, and strengths-based approaches to help persons served find, obtain, and retain housing and move to appropriate housing settings.
  • Provide outreach to team members who are persons served residing in shelters, on the street, in temporary housing or respite, or in GLE/SIE settings to identify housing needs and preferences.
  • Assess persons served' history against specific subsidy and housing requirements; complete a housing profile for each new person served using information from them, mental health practitioners, and, with permission, family members and legal or eviction-history information; and update the profile after each housing placement ends.
  • Help persons served complete housing and subsidy paperwork and ensure referrals, applications, and renewals are submitted in a timely manner.
  • Train and support persons served in housing search and tenancy maintenance through instruction, assistance, modeling, and reinforcement.
  • Locate and secure properties and conduct housing searches for persons served.
  • Develop individualized housing plans under Vinfen protocols for rapid housing access and reduced housing restrictions, using Housing First principles. Interventions may include applying for subsidized or affordable housing, addressing eligibility barriers, gathering furniture and household equipment, preparing persons served for lease and tenancy obligations, building tenancy-maintenance skills and resources such as bill paying and utility management, supporting neighbor and visitor relationships, and evaluating representative payeeship based on housing history.
  • Help persons served understand entitlement and subsidized housing benefits so they can make financially informed housing decisions.
  • Consult with GLE/SIE Program Directors about the landlord role when persons served are Vinfen tenants.
  • Work with GLE/SIE staff to assist persons served transitioning into and out of GLE/SIE settings and reduce transition time to placement.
  • Preserve tenancy and prevent homelessness by resolving landlord issues, accessing contingency funds for rent when needed, consulting with LPHA about treatment interventions, coordinating intensified services, consulting GLE/SIE staff about Community Residence Tenancy Act processes, and helping persons served develop needed skills.
  • Provide persons served and team members, including GLE/SIE persons served and staff, with training, information, and advice about subsidized and affordable housing opportunities, services, and resources.
  • Perform, train, supervise, mentor, and model evidence-based clinical and recovery-oriented interventions, including Motivational Interviewing, Harm Reduction and Addiction Treatment support, Screening, Brief Intervention, Referral and Treatment (SBIRT), Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety, and Cognitive Behavioral interventions.
  • Document the needs and services of persons served thoroughly and thoughtfully.
  • Educate and support family and friends of persons served, subject to HIPAA authorization, regarding housing needs and preferences, including living with family or friends.
  • Consult Vinfen Affordable Housing Department staff as needed to develop additional strategies for finding and preserving housing.
  • Manage team-allocated subsidies, subsidy referrals, and the related database.
  • Maintain current lists of available and wait-listed local, state, and federal subsidized and affordable programs, properties, tenant-based housing programs, and resource guides, including options suitable for elders and transitional-age youth.
  • Develop and maintain relationships with property managers, private landlords, Community Development Corporations, and local housing authorities to find housing opportunities; serve as the primary contact with these entities to facilitate rapid placement.
  • Participate in the Housing Coordinator Community of Practice Workgroup led by Vinfen's Director of Affordable Housing for professional development, mentoring, and learning.
  • Attend residential-setting staff meetings as needed and perform other related assigned duties.

Desired Qualifications

  • A bachelor's degree in mental health, social services, or business is preferred.
  • Experience working with people with serious psychiatric conditions is preferred.
  • Experience managing affordable housing or housing supports is preferred.
  • Knowledge of housing subsidy programs is preferred.
  • One year of experience in real estate brokerage or management is preferred.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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