Interface Manager

About the Position

We’re seeking an experienced Interface Manager to support a large, complex, heavy-civil rail infrastructure program. This role is responsible for establishing, implementing, and managing a formal Interface Management Plan, including the governance, processes, and tools required to identify, track, and resolve all technical and organizational interfaces across engineering, procurement, and construction activities. This position operates within multi-contract programs involving significant discipline integration and high-risk interface environments (e.g., tunneling, major utility coordination, or systems integration), requiring coordination across contractors, stakeholders, and technical teams to ensure alignment, minimize risk, and support efficient project execution.

This is a long-term, full-time, hybrid position (three days per week in office) position located in the greater San Francisco Bay Area, CA.

Responsibilities may include, but are not limited to, the following:

• Develop, maintain, and implement the project interface management plan, including the interface register, interface control documents, and the process for identifying, assigning, and closing interface points.
• Identify technical and organizational interfaces across engineering, procurement, and construction activities, and coordinate resolution across design contracts, construction packages, and disciplines.
• Chair interface coordination meetings, track open interface items to closure, and escalate unresolved items with a recommended path forward.
• Review design submittals and deliverables for interface conformance, including spatial coordination, structural envelope, equipment clearance, access, and maintainability, and verify that the design supports long-term operations and maintenance rather than the minimum equipment footprint.
• Coordinate interfaces between civil and structural work and the systems it houses, including tunnel and station ventilation, mechanical and electrical rooms, traction power, trackwork, fire life safety, and communications.
• Evaluate change proposals, design change notices, and requests for information for interface impact, and document the cost, schedule, and scope consequences across affected contracts.
• Coordinate with third parties, utility owners, adjacent contracts, and permitting and operating stakeholders on interfaces that cross the contract boundary.
• Support the program risk process by translating unresolved interfaces into identified risks with assigned owners, mitigation actions, and closure dates.
• Maintain interface traceability from design criteria through construction verification, and confirm that interface requirements are carried into testing, commissioning, and turnover.
• Support schedule coordination by identifying interface-driven dependencies between concurrent design and construction contracts and confirming they are reflected in the program schedule.
• Prepare interface status reporting and briefings for program leadership, and support decisions with analysis, documentation, and recommendations.

Attributes

• Excellent written and verbal communication and interpersonal skills.
• Excellent multi-tasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Natural curiosity, problem-solving abilities, and a commitment to continuous improvement.

Minimum Qualifications

• Bachelor’s degree in civil engineering, mechanical engineering, electrical engineering, or systems engineering, or related field, or equivalent combination of education and experience.
• 10+ years' experience with interface management roles in large, complex rail infrastructure programs.
• Experience developing and implementing an interface management plan, interface register, or equivalent structured process on a program with concurrent contracts.
• Experience performing interdisciplinary design review across civil, structural, mechanical, and electrical scopes, including spatial coordination, clearance, access, and maintainability.
• Experience with underground and tunneled construction, including the interfaces between tunnel and station structures and the mechanical, electrical, and ventilation systems they house.
• Experience coordinating concurrent design and construction contracts, including interface-driven change, schedule, and risk impacts.
• Working knowledge of how civil and structural work interfaces with supporting systems on transit, rail, or other complex infrastructure, including ventilation, power, trackwork, fire life safety, and communications.
• Experience with industry standard project / construction management software (e.g., Primavera P6, MS Project, Unifier, Kahua, etc.).
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).

Preferred Qualifications

• Master's degree in civil engineering, mechanical engineering, electrical engineering, or systems engineering.
• Professional Engineer (PE) license, Certified Systems Engineering Professional (CSEP) (International Council on Systems Engineering), or Project Management Professional (PMP) certification (Project Management Institute).
• Experience carrying interface requirements through testing, commissioning, and turnover to verified closure.
• Experience coordinating interfaces with operating agencies, utility owners, and third parties in a dense urban environment.
• Experience with interface, requirements, or issue management platforms (e.g., IBM DOORS, Jama Connect, Coordinate, etc.).
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Compensation Details

Expected Salary: $190k-$260k/year ($91-$125/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level and years of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply. 

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster. 

Please email [email protected] for accommodations necessary to complete the application process.