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Wah Mei

Program Support Specialist

Full-TimeUpdated on 10/21/2026
No salary listed
Junior
San Francisco, CA, USA
In Person
Business & StrategyBusiness Operations

About the job

Requirements
  • Minimum of 2 years of relevant paid work experience.
  • Ability to work independently and in a team setting.
  • Interpersonal, supervision, and customer service skills.
  • Good judgment and effective problem-solving ability.
  • Organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to multitask and work analytically.
  • Proactive approach, action orientation, and strong time-management skills.
  • Ability to work effectively with diverse groups of individuals.
  • Proficiency with Microsoft Office Suite, including strong Excel and database experience.
  • Ability to occasionally lift up to 40 pounds, as needed.
Responsibilities
  • Coordinate food services.
  • Support the Associate Director of Program Operations with facilities maintenance, upgrades, monitoring, and management of licensed and unlicensed facilities.
  • Support the Associate Director of Program Operations with information technology, including laptop purchases, inventory recording, and technology recommendations.
  • Oversee ordering and purchasing for agency and program needs, and monitor the purchasing system for efficiency.
  • Maintain and document the system for order requests, purchasing, recording, tracing, and tracking.
  • Manage par levels of standard agency supplies, including office, kitchen, and custodial materials.
  • Manage, support, participate in, and lead special projects as directed, ranging from collecting donated materials to facilities needs and larger agency initiatives such as office or program relocations.
  • Problem-solve operational matters, convene stakeholders, and support execution of activities and events.
  • Inventory, store, and maintain signage, supplies, materials, and equipment related to events and activities.
  • Support promotion, outreach, and marketing of community events in coordination with Communications and Development.
  • Provide logistical support for agency communication channels, including Instagram and email blasts, and for campaigns such as the Annual Appeal, Winter Appeal, and Give in May.
  • Work with the Executive Director and Program Directors on program activities, including grant writing, grant management and tracking, and reporting.
  • Support the Development department in securing sponsors, donors, in-kind services, volunteers, and supportive labor.
  • Create, maintain, manage, and monitor the agency and community special events calendar.
  • Coordinate resources and monitor budgets for selected agency and department events and activities.
  • Coordinate and support selected agency events, including preschool graduation, meet-and-greet picnics, Chinese New Year, Halloween, winter holiday celebrations, and staff gatherings.
  • Provide logistical and administrative support for the agency’s annual Spring Gala fundraiser.
  • Solicit and follow up with donors, vendors, and contributors regarding sponsorships, contributions, and ticket sales.
  • Solicit and follow up with donors, vendors, and contributors for live and online auction items, and manage the auction item database.
  • Manage mail and email follow-up for auction item solicitations.
Desired Qualifications
  • Bilingual ability in Chinese and English.

About the company

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