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Kaiser Permanente

Integrated healthcare provider and payer platform

Care Management RN

Medical, Clinical & VeterinaryPosted on Nov 10
Full-timeReno, NV, USANo salary listed

About the Job

Requirements

  • Minimum two years of registered nurse experience with complex patient cases in a clinical or hospital setting.
  • Graduate of an accredited registered nurse program.
  • High school diploma or General Education Development credential.
  • Hold a current, unencumbered Nevada registered nurse license issued by the Nevada State Board of Nursing, awarded through examination or endorsement.
  • Complete at least 750 clock hours of faculty-planned clinical experience and guided learning activities requiring direct supervision by faculty, associate nursing instructional personnel, or a physically present preceptor.
  • Have a National Provider Identifier at hire.
  • Have Basic Life Support certification at hire.
  • Have a taxonomy code at hire.

Responsibilities

  • Demonstrate knowledge of Kaiser Permanente quality, safety, and emergency policies and procedures.
  • Maintain quality and effectiveness in work habits and clinical practice while interacting with patients, colleagues, providers, and leadership; follow infection-prevention and fall-prevention procedures, consistently use two patient identifiers, and promptly report safety hazards, accidents, incidents, and unsafe working conditions.
  • Monitor member status and initiate and perform nursing care involving health promotion, supportive or restorative care, disease prevention, and care for ailments, pain, injury, deformity, and physical or mental conditions, applying biological, physical, social, and behavioral science principles.
  • Identify and assess emergency situations and initiate appropriate interventions.
  • Use advanced physical assessment skills to evaluate health status through collection and assessment of health data.
  • Coordinate care with internal and external customers to facilitate high-quality, timely, cost-effective care and service; support appropriate use of hospital and emergency room services through care coordination for discharged members.
  • Review ordered therapies and treatment plans and validate the member's understanding.
  • Consult with and educate staff, physicians, departments, and members about resource-management options that support quality and efficient use of available resources.
  • Provide culturally relevant education and teaching to members discharged from the hospital and enrolled in the care management panel, and to their families as applicable.
  • Seek information to understand member and patient circumstances, problems, expectations, and needs, and build cooperative relationships with them.
  • Collaborate with primary care teams to determine population-management priorities based on quality outcomes.
  • Respond promptly to member and patient needs and resolve problems.
  • Refer patients who need further treatment, evaluation, or assistance to medical or community agencies according to Kaiser Permanente guidelines.
  • Travel locally to facilities to communicate, develop trust, and obtain critical patient or member information for care-plan development.
  • Practice within the scope of professional nursing as defined by Nevada licensure, applying sound clinical judgment consistent with recognized nursing standards and Kaiser Permanente guidelines.
  • Lead the health care team through influence and role modeling of integrated nursing practice, service, and innovation, and provide support for physician practices.

Desired Qualifications

  • Experience with population-management strategies for quality improvement.
  • Computer proficiency with Epic and Microsoft Office applications, including Outlook, Teams, Word, and Excel.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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