Client Experience Assistant Intern

Job Description

✨ Your role: 

As part of the Client Experience team, the Client Experience Assistant plays a key role in managing and supporting Le Collectionist's guests prior to their arrival. They will draw the best itineraries in order to ensure an unforgettable onsite experience.

In addition, with the support of the local team, he/she is responsible for sourcing, negotiating, and contracting the best suppliers that match Le Collectionist standards. 

🎯 Your missions:  

1. Support in client management and assistance:

• Contribute to the organization of stays by providing support in coordinating services and experiences for our clients.

• Assist in preparing quotes and following up on them with the team.

• Help update client itineraries in our internal tools.

2. Development and expansion of the partner network:

• Research and identify new local partners to enrich our offering.

• Contribute to updating and producing catalogs showcasing our services and experiences.

• Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest).

3. Administrative management and tools:

• Assist in updating partner information and pricing in internal tools.

• Support the team in creating and updating communication materials (catalogs, presentations).

• Participate in issuing quotes, invoices, and itineraries.

⚠️ Working hours and specifics : Our on-site presence and the standards of our industry require working on Saturdays and Sundays (hospitality model), particularly during peak season. Work is organised on a rotating basis with the rest of the on-site team, and overtime hours can be taken as time off in lieu.

Qualifications

Education and Experience:

• Student in a business school, hospitality, tourism, or a program focused on project management or luxury 🎓.

• Previous experience in tourism, hospitality, or high-end services is a plus 🏖️.

Skills and Qualities:

• Excellent organizational skills and attention to detail 📋.

• Ability to work as part of a team in a dynamic and demanding environment 🤝.

• Strong interpersonal skills and a genuine interest in client interaction 💬.

• Proficiency in English (spoken and written) 🇬🇧. A second language is a plus 🌎.

• Good command of computer tools (Office Suite, especially Excel) 💻.

All our positions are open, with equal skills, to candidates requiring specific accommodations related to a disability.

Additional Information

Internship Periods

This is a 6-month position starting on April 2027.

Perks

💶  900€ gross/month
🌴  1 day off per month of internship
🎂 1 day off for your birthday (excluding weekends and public holidays)
💻 A personal laptop
🎊 Year-round events (Christmas Party, Raclette Party, Summer Party…)

Recruitment process

1. HR Call
2. interview with the Destination Manager
3. Business Case presentation with the Destination Manager and a Senior Client Experience Manager
4. Interview with the Regional Director

Compensation: N/A to 900 (EUR) (MONTHLY)