HungryPanda

Asian cuisine and grocery delivery platform

Business Development Specialist - Mandarin Speaking

Field SalesConfirmed live in the last 24 hours

Full-timeToronto, ON, CanadaCA$45k - CA$55k /yrIn-person

About the Job

Requirements

Must be fluent in Mandarin.
At least one year of experience in business development or sales roles is required; customer experience in the foodservice or delivery industry is a plus.
Strong time management and project management skills are required.
High sensitivity to market trends and data is required.
Commercial acumen and willingness to work with restaurants, handle refusals, and engage people are required.
Ability to cooperate with different teams and independently complete business negotiations efficiently is required.
A valid driver's license and a vehicle are required.
The Chinese-language requirements also note that experience in business negotiations, sales, and market management is preferred; strong market and data sensitivity, business development and prospecting ability, and the ability to conduct cold visits are desired.
Experience working in an internet company is preferred.
Strong time management and planning ability is required.

Responsibilities

Acquire merchants and assist them in achieving higher order volume and gross merchandise volume; be responsible for sales revenue and market share.
Arrange in-person meetings to negotiate contracts with potential merchants.
Maintain relationships with cooperating merchants, coordinate with stakeholders to resolve issues, improve merchant satisfaction and service quality, and ensure smooth business operations.
Conduct regular merchant visits and apply for or replace merchant materials.
Ensure timely and successful delivery of solutions according to customer needs and objectives.
Maintain and regularly update the backstage settings for each merchant under management.
Coordinate with Marketing and Delivery Operations to align strategies aimed at increasing gross merchandise volume.
Conduct market research and competitor analysis, and identify Chinese and Asian restaurants with strong order potential and traffic.
Independently negotiate business arrangements with merchants and complete cooperation agreements; collect and enter information, train merchants on the product, set them up on the platform, and operate the backstage system.
Visit merchants regularly, apply for and install or replace merchant materials promptly, identify merchants' problems, propose solutions suited to their needs, and resolve day-to-day operational problems and unexpected events.
Work with colleagues in Marketing, Delivery, and other departments to increase merchant transaction volume and order volume for assigned stores based on merchant needs and data metrics.
Manage and maintain healthy, stable strategic partnerships between merchants and the platform, and improve the merchant experience.

Desired Qualifications

Customer experience in the foodservice or delivery industry is a plus.
Experience working in an internet company is preferred.
Experience in business negotiations, sales, and market management is preferred.

About HungryPanda

Founded in 2017, HungryPanda is a leading Asian food delivery platform worldwide. Guided by its core value of “Satisfy Your Chinese Taste”, the company connects overseas Chinese communities with authentic Chinese cuisine through technology and services, while empowering the globalization of the Chinese catering industry.

Starting from Nottingham, the UK, HungryPanda has expanded its business to more than 80 cities across 10 countries, including the United Kingdom, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea and Singapore.

At present, HungryPanda partners with over 260,000 riders and 140,000 merchants, serving more than 10 million users globally. The company has completed its Series D+ financing, with a total financing amount of over US$275 million.

Our Value

HungryPanda’s vision is to become the global market-leading platform that enables overseas Chinese business in the food industry and connects Chinese food to all consumers who enjoy it.

Our Mission

Connecting merchants to consumers via our state-of-the-art online platform and industry-leading delivery service. Consolidating the end-to-end value chain of the overseas Chinese food industry to leverage efficiency and scale. Creating business opportunities via our far-reaching business network and digital solution

Our People

Above all we are food lovers, curious to explore new opportunities, as passionate about creating value for every stakeholder in our ecosystem as we are about delivering our customers quality authentic oriental food. We are a young company, innovative and enthusiastic, creative and professional, supporting our team members to work efficiently rather than long hours. We value everyone’s opinion and encourage open-mindedness and sharing within the team. We work hard, play hard, and – of course – keep our workforce fed and happy!

Job Description：

Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share.
Arrange in-person meetings to negotiate contracts with potential merchants
Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
Conduct regular merchant visits, apply for/replace merchant material for merchants.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Maintain and constantly update backstage setting for each merchant in charge
Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume

Job Requirement：

Must be fluent in Mandarin.
At least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus.
Strong time management and project management skills
High sensitivity on market trend, high sensitivity on data
Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
Have a valid driver license and a vehicle

工作职责：

根据市场情况做市场调研，竞品分析，不断探索有订单潜力，流量大的网红的中国及亚洲餐厅
独立与商家进行商务洽谈并达成合作，负责信息的收集和录入，产品的培训、上机和后台的操作
定期商家巡访，为商家申请和及时铺设/更换商家物料，了解商家的真正问题，根据商家的不同需求提出解决方案和建议，积极解决商户日常运营中遇到的问题和突发事件
根据商家需求和数据指标，通过跟市场部和配送部以及其他部门同事协作，促进商户交易额和负责店铺订单量的提升
管理并维护商户与平台的健康稳定的战略合作关系，优化商户体验，达成双方合作共赢

岗位要求：

有商务谈判类、销售和市场管理工作经验者优先
市场敏感度高，数字敏感度高，拓展能力强，具有较强的陌生拜访及挖掘客户能力
优秀的团队合作能力，与不同团队配合推进商务合作，并能够高效自主完成商务谈判
有互联网公司工作经验优先
时间管理和规划能力强
具有有效驾照和私人车辆

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

About the Company

HungryPanda

Asian cuisine and grocery delivery platform

HungryPanda runs a niche delivery marketplace focused on overseas Asian communities, connecting customers with local Asian restaurants and grocers via a mobile app and website with Mandarin and Cantonese support. It offers PandaFresh for groceries, VouchersPanda for discounts, and a user subscription with benefits like free delivery, earning revenue from commissions, delivery fees, ads, and subscriptions. The platform differentiates itself by tailoring language and services to expatriates and students, expanding beyond Chinese to other Asian cuisines, and operating in over 80 cities across 10 countries. The goal is to provide authentic Asian dining and grocery access worldwide through a scalable, profitable delivery marketplace.

Company size: 501-1,000
Company stage: Series D
Total funding: $275M
Headquarters: London, United Kingdom
Founded: 2016

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