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Domino's

Global pizza delivery and franchise network

Shift Lead

Food & Beverage Operations ManagementPosted on Nov 15
Full-timeBelton, MO, USANo salary listedIn-person

About the Job

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to follow all policies and procedures and set an example for the crew.
  • Ability to work to a schedule and maintain attendance and punctuality.
  • Must have transportation to and from work.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Must navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to talk and hear on the telephone, use near and mid-range vision for in-store tasks, perceive depth, differentiate between hot and cold surfaces, and use far and night vision for driving.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost control, inventory control, cash control, and customer relations.
  • Staff the shift, complete paperwork, manage food, maintain store image and standards, provide customer service, maintain store cleanliness, support marketing, and contribute to profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work area, and walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Remove trash and perform other outside tasks, and deliver products, drive, and distribute coupons as needed.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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