Director – Innovation Enablement

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Summary

The Director of Innovation Enablement is a senior leader responsible for identifying, developing, scaling, and driving adoption of innovative, business-focused technology solutions that advance organizational strategy and deliver measurable outcomes. Reporting to the Vice President of Technology Innovation, this role translates business priorities into impactful technology initiatives that elevate performance, efficiency, and strategic capabilities.

Working closely with business leaders, technology teams, and innovation functions including AI, automation, and R&D, the Director leads the co-design of scalable solutions, drives cross-functional collaboration, and manages a pipeline of innovation projects.

The Director oversees a multidisciplinary team of engagement leads, analysts, and change management experts in fostering a culture of continuous improvement, AI and innovation literacy, and experimentation. The ideal candidate combines strategic vision, strong business acumen, and leadership presence to champion change management, stakeholder engagement, and broad adoption, ensuring sustained impact of innovation efforts across the enterprise.

Job Responsibilities:

Partnership and Opportunity Identification

• Build and maintain partnerships, serving as trusted advisors to business leaders, technology teams, and corporate stakeholders.
• Proactively identify, shape and evaluate high-value innovation opportunities that drive business transformation, efficiency, and competitive advantage.
• Collaborate across functions to translate business goals and challenges into scalable technology-enabled solutions.

Program Delivery, Metrics and Cross-Functional Collaboration

• Partner closely with Artificial Intelligence, Automation, Research & Development, and other technology functions to ensure a cohesive, enterprise-wide approach to emerging technologies.
• Maintain an active innovation pipeline, regularly communicating progress, performance metrics, and realized business value to stakeholders.
• Define, track, and report on key performance indicators (KPIs) to measure the effectiveness, adoption, and impact of innovation initiatives.

Change Management & Stakeholder Engagement

• Lead comprehensive change management and communications strategies that facilitate successful adoption of new solutions and transformation of ways of working.
• Serve as a visible advocate and ambassador for innovation, inspiring stakeholders across the enterprise and driving sustained organizational impact.

Innovation Literacy

• Develop and lead an Innovation Literacy program that educates, inspires and engages employees at all levels of the organization, increasing awareness, adoption, and empowerment through technology.
• Cultivate a culture of continuous learning, experimentation, and growth by promoting agile innovation methodologies and best practices.

Governance, Compliance and Responsible Innovation

• Collaborate with legal, compliance, and governance teams to embed responsible innovation principles, ensuring all initiatives comply with corporate policies and regulatory requirements.
• Lead efforts to define and implement governance frameworks that balance innovation velocity with risk management and ethical considerations.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor’s degree in business, technology, design, or related field, or equivalent combination of education and/or related professional work experience; advanced degree preferred
• 12+ years leading technology enablement, innovation, digital strategy, or transformation initiatives in complex, multi-stakeholder organizations
• Experience in regulated industries (e.g., financial services, insurance)
• Demonstrated success in building, scaling, and embedding programs that deliver measurable business outcomes
• Proven ability to partner effectively with senior executives, technology leaders, and cross-functional teams to translate business priorities into impactful technology solutions
• Strong change management expertise, with a track record of driving adoption of new solutions and influencing cultural and behavioral shifts
• Excellent communication, facilitation, and storytelling skills, with the ability to articulate complex concepts to both technical and non-technical audiences
• Experience in program governance, portfolio management, and defining and tracking key performance indicators (KPIs)
• Deep understanding of innovation processes, emerging technology trends, and the organizational enablers required to deliver at scale
• Preferred:
  • Background in management consulting, product strategy, or business/process design
  • Hands-on experience with technology product design, ownership, or lifecycle management
  • Familiarity with lean experimentation, human-centered design, agile delivery, and other innovation methodologies
  • Experience in leading enterprise literacy programs or workforce upskilling initiatives
  • Understanding of business architecture, operating model design, and integration of innovation capabilities into core business functions
  • Demonstrated thought leadership in innovation, emerging technology adoption, or organizational transformation

#LI-SW

If you’re ready to help make a difference, apply today.A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.