Associate Quality Systems Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Quality function supports Medtronic's Quality Management System by maintaining the integrity, accuracy, and control of product and quality documentation across global operations. This team partners with engineering, manufacturing, and quality stakeholders to support document change processes, master data management, and controlled records that help ensure compliance within a regulated medical device environment.

This position is based in Manila and follows a hybrid work model with a fixed night shift schedule (8:00 PM to 8:00 AM Manila time).

As an Associate Quality Systems Specialist, you will support document control and quality systems activities by processing product and quality documentation changes, maintaining controlled records, and coordinating updates across multiple functions. The role requires strong attention to detail, effective stakeholder collaboration, and the ability to work within established quality and compliance requirements.

Primary Responsibilities:

• Process document and product change orders through established change control procedures.
• Maintain product master data, controlled documents, and Quality Management System records.
• Review engineering change documentation for completeness, accuracy, and compliance requirements.
• Coordinate documentation updates with engineering, quality, manufacturing, and other cross-functional teams.
• Evaluate proposed product and documentation changes to identify downstream impacts on systems and records.
• Support implementation of customer and regulatory requirements within change control processes.
• Monitor change activities and documentation workflows to ensure compliance with quality procedures.
• Prepare, organize, and maintain documentation required for audits, inspections, and record retention.

Required Qualifications:

• Bachelor's degree and 1+ years of experience in shared services, business process outsourcing (BPO), administration, quality support, document control, or related business operations.
• Experience using Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience managing documentation, records, data accuracy, or process-related transactions.
• Written and verbal English communication skills.
• Willingness to work a fixed night shift schedule in a hybrid work environment.

Preferred Qualifications:

• Experience in quality systems, document control, records management, or compliance-related functions.
• Experience supporting customers or stakeholders in a global organization.
• Experience within a regulated industry such as medical devices, pharmaceuticals, healthcare, manufacturing, or life sciences.
• Knowledge of Enterprise Resource Planning (ERP) systems, Product Lifecycle Management (PLM) systems, or manufacturing documentation.
• Exposure to Bill of Materials (BOMs), item masters, Design History Files (DHF), Device Master Records (DMR), or similar controlled documentation.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).