IT Associate

Summary: An IT Associate at Squishable is in charge of setting up, managing, and troubleshooting the technology systems the business uses to maintain computer and software networks.

Responsibilities

• Review diagnostics and assess the functionality and efficiency of systems 
• Implement security measures 
• Monitor security certificates and company compliance of requirements 
• Offer technical support to company staff and troubleshoot computer problems 
• Install and update company software and hardware as needed 
• Anticipate and report the cost of replacing or updating computer items 

Skills and Qualifications

• 2-3 years of professional experience 
• Portfolio shows a proficiency with illustration in a variety of styles
• Working knowledge of relevant operating systems, software, and programming 
• Excellent problem-solving and critical thinking skills 
• Keen attention to detail 
• Good organization, time management, and prioritization 
• Efficient troubleshooting abilities 
• Effective communication skills, including speaking, writing, and active listening 
• Great customer service and interpersonal skills 

Pay is $25 an hour 

• Benefits:
• 100% employer-paid health insurance
• 100% employer-paid short-term disability, long-term disability, and life insurance
• 18 PTO days annually, plus floating and employer-paid holidays
• 401k with 3% company match
• Dental, Vision, and Supplemental Life Insurance
• Opportunities for travel to events and store activations
• A fast-moving, highly creative team that gets things done (and has fun doing it)