Assistant General Manager

Assistant General Manager – Lakeshore Sport & Fitness

Why Lakeshore – A Place to Grow, Contribute, and Connect

We lead with our values: Professionalism, Ownership, Team, Quality, and Positivity, and we live them daily. Whether it’s launching a new kids camp, stepping in to assist a family at the front desk, or recognizing a trainer’s impact, we show up with care and high standards. Our facilities are impressive, but it’s our team culture and commitment to a seamless member experience that make this a truly special place to work and grow.

About the Role

Lakeshore Sport & Fitness is seeking a dynamic Assistant General Manager to lead and inspire club operations, including front desk, fitness, training, events, programming, and overall member experience. This role is ideal for a hands-on, high-energy leader who thrives in a fast-paced environment and is passionate about building a strong team culture while driving both member satisfaction and revenue growth. As a leader of the club, you will set the tone across departments, ensuring seamless operations, elevated hospitality, and engaging programming that brings the community to life.

The ideal candidate is a collaborative, solution-oriented professional with exceptional communication skills and a natural ability to motivate teams and deliver results. You are adaptable, creative, and committed to excellence, with a willingness to work one weekend day and be present during key club moments. If you’re ready to shape the overall vision, lead a talented team, and bring energy, accountability, and fun to a thriving, member-focused environment, we’d love to hear from you!

What You’ll Lead

• Partner with the General Manager to oversee daily club operations across front desk, fitness, personal training, aquatics, children’s programming, events, and facilities
• Lead, coach, and develop department leaders and front-line teams, building a culture of accountability, recognition, and fun
• Deliver an elevated, hospitality-driven member experience and resolve member concerns with care and professionalism
• Drive revenue growth through programming, events, membership retention, and service sales
• Support budgeting, payroll management, and expense control across departments
• Plan and execute club events and programming that bring the member community together
• Make sure the club meets safety, cleanliness, and operational standards
• Support hiring, onboarding, training, and performance management across the club
• Serve as manager on duty and lead the club in the GM’s absence

Core Qualifications

• 5+ years of leadership experience in fitness, recreation, team management, youth programming, or hospitality
• Proven ability to lead multiple departments and develop high-performing teams
• Strong business sense, including experience with budgets, payroll, and revenue goals
• Exceptional communication and member-service skills
• Organized, adaptable, and calm in a fast-paced environment
• Availability to work one weekend day and be present for key club events and moments
• Bachelor’s degree in business, hospitality, recreation, or a related field preferred

Pay & Benefits

Salary: $55,000 – $75,000 per year based on experience.

Team Member Perks:

• Medical, dental, and vision insurance
• Short- and long-term disability insurance
• Voluntary life insurance
• 401(k)
• Paid time off (PTO)
• Complimentary family membership
• Complimentary childcare for team members’ children
• 50% off club services
• Employee Financial Relief Program
• Daily discounted employee meal program
• Free parking
• Winter and summer team member celebrations
• An entrepreneurial and collaborative team environment

The salary range above reflects what we reasonably expect to pay for this role. Final pay is based on each candidate’s experience, qualifications, and fit for the role. If you’re interested but this role doesn’t line up perfectly with what you’re looking for, we encourage you to apply. We’re always happy to start a conversation.