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Wells Fargo

Diversified financial services: banking, lending, investments

Teller

Retail & Commercial BankingPosted on Nov 12
Full-timeAlexandria, VA, USAIn-person

About the Job

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
  • For Europe, Middle East & Africa roles only, experience interacting with customers, or equivalent demonstrated through work experience, training, or education.

Responsibilities

  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Complete operational activities while minimizing risks under established policies.
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
  • Receive direction from managers and exercise judgment within defined policies and procedures.
  • Escalate questions and issues to more experienced roles.
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Identify information and services to meet customers' financial needs.
  • Follow and adhere to applicable Wells Fargo policies and procedures, fulfill risk and compliance obligations, and timely escalate and remediate issues.
  • Monitor risk, identify and escalate concerns, and make sound risk decisions consistent with business-unit risk appetite and risk and compliance program requirements.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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