A

American Red Cross

Delivers disaster relief and blood services

Community Disaster Program Manager

Community Outreach & ProgramsConfirmed live in the last 24 hours
Full-timeMiami, FL, USA

About the Job

Requirements

  • A bachelor's degree is required, or an equivalent combination of education and related experience.
  • At least 3 years of related experience is required.
  • At least 1 year of lead or supervisory experience is required.
  • A current valid driver's license and good driving record are required.
  • Bilingual proficiency in Spanish is required.
  • Excellent interpersonal, verbal, and written communication skills are required.
  • Demonstrated analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative processes for continuous program or service improvements are required.
  • A proven record of collaboration with diverse groups and individuals representative of the community's demographics, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management is required.
  • Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook, is required.
  • Ability to work outside regular duty hours, including nights and weekends, is required.
  • Employees must meet all training and physical capacity requirements for disaster deployment.
  • The physical requirements include regularly sitting, using hands to handle or feel, and talking or hearing; frequently reaching with hands and arms; occasionally standing, walking, and stooping, kneeling, crouching, or crawling; frequently lifting or moving up to 15 pounds and occasionally up to 30 pounds; and the specified close, distance, color, peripheral, and depth vision and focus adjustment abilities.
  • The work environment includes moderate noise, working in a small cubicle, and sitting at a computer terminal for an extended period.

Responsibilities

  • Supervise implementation of the disaster services program in an assigned geographic area and lead and supervise disaster program staff and volunteer teams responsible for local preparedness, response, recovery management, and government partnerships.
  • Manage and support an employee and volunteer team implementing volunteer-led disaster services programming throughout the assigned geographic area or functional activities throughout the region, including mass care, response, community preparedness, recovery, and planning and readiness.
  • Supervise employees and implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region.
  • Develop and support disaster volunteers, who are the primary workforce and representative of the communities they serve culturally and linguistically.
  • Lead and coordinate efforts in the assigned geographic area to prepare and mobilize communities and engage partners with functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
  • Build relationships and collaborate with internal employees and volunteers in a matrix management environment.
  • Act as the local Red Cross disaster subject matter expert in the assigned geographic area to maximize Red Cross presence and community engagement and mobilization in the Miami-Dade Area.
  • Initiate and coordinate disaster relief operations in the assigned geographic area or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
  • Deploy to disaster relief operations outside the region at least once a year.

Desired Qualifications

  • Demonstrated ability to build strong, trust-based relationships and communicate effectively with diverse internal and external stakeholders.
  • Experience coordinating, engaging, and supporting volunteers to drive participation, retention, and positive program outcomes.
  • Experience in community outreach and partnership development, including cultivating and maintaining relationships with community organizations and external partners to advance program goals.
  • Experience leading, supporting, and developing individuals or teams to achieve shared objectives.

About the Company

American Red Cross

Delivers disaster relief and blood services

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company size
10,001+
Company stage
Grant
Total funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002

Recently Posted Jobs

Explore more opportunities at American Red Cross

See more jobs