Senior Financial Systems Support Analyst

Job Description

Ramsay Health Care is seeking an experienced Senior Financial Systems Support Analyst to join our Digital, Technology & Data team. Reporting to the Financial Systems Support Manager, you will play a key role in maintaining and enhancing the operational effectiveness of Ramsay’s SAP financial systems, providing expert technical and functional support across SAP, OpenText VIM and related applications. Working closely with SAP functional specialists, project teams and technical stakeholders across the organisation, you will help deliver reliable, effective and integrated financial systems that support business operations and continuous improvement. This is an opportunity to apply your technical expertise in a large, complex, multi-site healthcare organisation, contributing to system enhancements, resolving complex issues and supporting the ongoing development of Ramsay’s digital capabilities.

What You’ll Do

Your day-to-day responsibilities will involve, but are not limited to:

• Provide expert technical and functional support across SAP, OpenText VIM and related financial systems applications.
• Develop, maintain and enhance SAP solutions in line with technical designs, coding standards and development best practice.
• Investigate and resolve complex system defects through debugging, root cause analysis and effective problem resolution.
• Work closely with SAP functional teams to implement changes across SAP and integrated or interfaced systems.
• Contribute technical advice and recommendations to SAP enhancements, rollouts and broader technology initiatives.
• Support system administration and promote coding, documentation and development best practice.
• Ensure code and technical solutions are well documented, maintainable and accessible to other team members.
• Collaborate with project teams and stakeholders across Ramsay to support integrated digital strategies, programs and services.
• Identify opportunities for continuous improvement, system optimisation and enhanced user experience.

What You’ll Bring

You are a technically capable and customer-focused SAP professional with strong analytical skills and a passion for solving complex problems. You enjoy working collaboratively, building relationships with stakeholders and delivering sustainable technology solutions that support business needs.

You will bring:

• At least five years of commercial experience working across SAP, including system support, maintenance and enhancements.
• Strong technical knowledge of ABAP and Microsoft SQL Server (MSSQL).
• Experience with SAP integrations, including IDocs and Electronic Data Interchange (EDI).
• Experience developing and maintaining code in accordance with technical designs and established development standards.
• Strong troubleshooting, debugging and root cause analysis capabilities.
• Business and/or data analysis skills to support decision-making and continuous improvement.
• Excellent communication and stakeholder engagement skills, with the ability to work effectively with both technical teams and end users.

Desirable but not essential

• Experience working in a healthcare environment or delivering technology solutions that support healthcare services.
• A bachelor’s degree in information technology, Computer Science, Engineering or a related field.
• Experience with OpenText VIM and SAP Finance (FI) and/or Materials Management (MM) modules.
• Application development experience using OutSystems or an equivalent platform.
• Experience across the full SAP implementation lifecycle, including blueprinting, configuration, testing, training and post-implementation support.

About Us

Founded in Australia in 1964, Ramsay Health Care is the nation’s largest private hospital operator and a recognised global leader in healthcare delivery. Across Australia, Ramsay operates 76 hospitals and 12 surgical centres, caring for more than 1.1 million patients each year with the support of over 30,000 dedicated professionals. Guided by our ethos, “People Caring for People,” we are committed to delivering exceptional patient care, building meaningful relationships, and driving continuous improvement and sustainable growth. In addition to our hospital network, Ramsay operates a growing community pharmacy network of more than 35 locations. Through our culture, The Ramsay Way, we place our people at the centre of everything we do—fostering collaboration, empowering teams, and achieving outstanding outcomes for patients and communities.

Benefits

• Competitive remuneration and a comprehensive range of employee benefits.
• Professional development and career progression opportunities.
• Access to Ramsay Rewards and exclusive retailer discounts.
• The opportunity to contribute to technology solutions supporting a large, multi-site healthcare organisation.
• A collaborative environment that encourages knowledge sharing, continuous improvement and technical development.

To Apply

All applications should include your CV outlining your experience and skills in line with the above criteria. Applications close Sunday 15th November 2026.

Qualifications

Additional Information

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.