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Arriva

Pan-European bus and rail transport operator

People Administrator

HR Operations & CoordinationUpdated on Nov 13
Full-timeUnited KingdomNo salary listedIn-person

About the Job

Requirements

  • Experience handling sensitive and confidential information.
  • Experience managing administrative processes or casework to deadlines.
  • Understanding of GDPR or data protection principles, or willingness to learn quickly.
  • Exposure to Microsoft Purview or similar systems.
  • Strong organisation and attention to detail.
  • Ability to analyse and extract data from systems.
  • Excellent communication and interpersonal skills.
  • Discretion and trustworthiness when handling sensitive information.
  • A collaborative, professional, customer-focused, and adaptable approach.

Responsibilities

  • Manage and coordinate all Data Subject Access Requests (DSARs) across HR.
  • Track requests to ensure compliance with statutory deadlines.
  • Use Microsoft Purview (eDiscovery and Content Search) to locate and extract data.
  • Work with HR, IT, Payroll, and wider stakeholders to gather information.
  • Review and redact sensitive data in line with GDPR requirements.
  • Maintain clear records and audit trails.
  • Identify and escalate risks or complex cases.
  • Continuously improve DSAR processes and documentation.
  • Ensure secure handling of all personal data.
  • Act as a first point of contact for employee queries.
  • Prepare offer letters and employment documentation.
  • Manage Right to Work processes.
  • Support Joiners, Movers and Leavers activity.
  • Maintain accurate HR system data.
  • Liaise with Payroll on employee changes.
  • Conduct regular data and file audits.
  • Support wider HR administration as required.

Desired Qualifications

  • Previous HR administration experience.
  • Experience managing DSARs or similar data requests.
  • Familiarity with HR systems such as Workday.
  • Experience using Microsoft Purview (eDiscovery, Content Search, and data export).

About the Company

Arriva

Pan-European bus and rail transport operator

Arriva runs bus, rail, and other passenger services across multiple European countries, coordinating operations through a network of local operators. Its products work by managing timetables, routes, maintenance, and customer service to provide organized public transit while pursuing fleet decarbonization. It differentiates itself with a history of cross-border expansion and a pan-European footprint under private ownership, focusing on growth and efficiency. Its goal is to deliver reliable, accessible, and cleaner transportation across 10 European countries while expanding services and reducing emissions.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Sunderland, United Kingdom
Founded
1938

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