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Universal Health Services

Manages hospitals and behavioral health facilities

Patient/Family Care Navigator

Medical, Clinical & VeterinaryPosted on Nov 10
Full-timeLawrenceville, GA, USAIn-person

About the Job

Requirements

  • At least three years of behavioral health experience.
  • A master's degree in a behavioral-health-related field is preferred.
  • Prior social work, case management, or family therapy experience is preferred.
  • LPC-A, LPC, LMSW, or LCSW licensure or certification is preferred.

Responsibilities

  • Provide navigation for patients and families by addressing concerns and explaining the continuum of care.
  • Assist patients and families in connecting with necessary supportive after-care services, psychosocial care, and social work.
  • Maintain regular communication and provide updates to patients' providers.
  • Refer patients to internal or external case management services when other issues are identified, including hunger, homelessness, and domestic violence.
  • Provide advocacy, patient education, and support in accessing community-based and hospital-based programs.
  • Coordinate communication and care among multidisciplinary treatment team members, including discharge planning, family contact, safety planning, and issue resolution.
  • Meet with patients and their families to discuss discharge needs, including the benefits of step-down services.
  • Work cooperatively with the patient’s assigned social worker or case manager, charge nurse, physician, step-down coordinator, and utilization review team.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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