Quality Assurance Manager

Why Marzetti?

At The Marzetti Company, we empower our people and nourish their potential.  Find community, be appreciated, experience growth and make an impact as part of our team!

We offer competitive benefits including:

• Health and life insurance plans
• Retirement savings benefits
• Paid parental leave and paid time off
• Tuition assistance
• Well-being incentives and on-site health care screenings
• Mental health benefits

A full list of benefits can be found here https://careers.marzetticompany.com/benefits

Role Overview

The Quality Assurance Manager is accountable for execution and health of thelocationQuality and Food Safety Management System. This role provides technical andpeopleleadership for product quality, food safety, regulatory compliance, customer requirements, and daily quality execution at the facility. The position is expected to create visibility tracking from start to finish, ensure objective evidence exists for required work, verify root cause and corrective action discipline, and build standard work accountability across the Quality team.

As a key member of the plant leadership team, the Quality Assurance Manager partners with Operations, Sanitation, Maintenance, R&D, Customer Quality, Regulatory, and Corporate Quality/Food Safety to prevent issues, escalate risk, support customer needs, and drive continual improvement. The role leads or supports site projects, audits, Management Review, Quality Improvement Plans, and performance routines that improve quality, food safety, consistency, and execution reliability.

We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of The Marzetti Company, and we reserve the right to contact those candidates without any obligation to pay a fee.

Responsibilities → What You'll Do

Essential Functions /Primary Accountabilities:

• Lead the site Quality and Food Safety function, including the Quality team, Quality Management System, Food Safety Plan/HACCP, FSMA, GFSI/customer requirements, and regulatory compliance.

• Set clear expectations for Quality execution by defining ownership, standard work,requiredevidence, escalation expectations, and follow-up routines for the team.

• Serve as the site technical leader for Quality and Food Safety decisions, including product disposition, nonconformances, deviations, customer complaints, holds, rework, audit findings, and significant quality events.

• Build a proactive Quality culture through daily presence on the floor, coaching, problem solving, and partnership with Operations, Sanitation, Maintenance, R&D, Corporate Quality, and site leadership.

• Drive RC/CA discipline and continuous improvement by ensuring issues are fact based, true countermeasures are implemented, actions are completed on time, and effectiveness is verified.

• Own audit readiness, Management Review, Quality performance metrics, customer/regulatory audit support, andtimelyclosure of commitments.

• Develop team capability through training, performance feedback, development planning, and accountability for consistent daily execution.

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How you'll do it

The successful candidate will put our values into practice every day:

Hunger​.  I come ready, pay attention, and refuse to settle for getting by when getting better is possible.​

Respect​.  I know my people by name, show up for them as humans, and never make anyone feel small.​

Courage​.  I say the hard thing, own my mistakes, and carry my team’s voice forward.​

Humility​.  I ask before I assume, learn from those around me, and lead with curiosity over ego.​

Qualifications → What You'll Bring

The Quality Assurance Manager is accountable for execution and health of the location Quality and Food Safety Management System. This role provides technical and people leadership for product quality, food safety, regulatory compliance, customer requirements, and daily quality execution at the facility. The position is expected to create visibility tracking from start to finish, ensure objective evidence exists for required work, verify root cause and corrective action discipline, and build standard work accountability across the Quality team.  As a key member of the plant leadership team, the Quality Assurance Manager partners with Operations, Sanitation, Maintenance, R&D, Customer Quality, Regulatory, and Corporate Quality/Food Safety to prevent issues, escalate risk, support customer needs, and drive continual improvement. The role leads or supports site projects, audits, Management Review, Quality Improvement Plans, and performance routines that improve quality, food safety, consistency, and execution reliability.   We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of The Marzetti Company, and we reserve the right to contact those candidates without any obligation to pay a fee.
Competencies

• Business Insights

• Drives Engagement

• Courage

• Directs Work

• Decision Quality

• Plans and Aligns

Who we are

The Marzetti Company manufactures and sells specialty food products. Our retail brands include Marzetti, New York Bakery, Sister Schubert’s and Bachan’s, in addition to exclusive license agreements with Olive Garden, Chick-fil-A, Buffalo Wild Wings and Texas Roadhouse. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.

At Marzetti, our mission is to Make Every Meal Better. We are a spirited blend of tradition and innovation—real people crafting real flavor. We’re not just a team; we’re a promise—a commitment to craft, care, and create a legacy.

Working Conditions

Work in a laboratory, office, and manufacturing environment where the employeeis regularly required tospeak, read, sit, stand, walk, reach, lift, grasp, and bend. Requires some lifting of moderately heavy items such as test equipment and product cases. The employee may be exposed to moving equipment, wet/slippery surfaces, temperature changes, and handling of testing or sanitation chemicals. The noise level in the lab is moderate and loud in the plant. Hairnets,beardnetsif facial hair exists, earplugs, safety glasses, and steel-toed/slip-resistant shoes arerequiredin the plantin accordance withcompany GMP and safety standards.