Ultrasound Clinical Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Denmark R-109746, France R-109613, Germany R-109745, Greece R-109748, Italy R-109749, Netherlands R-109750, Poland R-109751, Portugal R-109752, South Africa R-109754, Spain R-109747, Sweden R-109753, Switzerland R-109744, United Arab Emirates R-109743

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Job Function:

MedTech Sales

Job Sub Function:

Technical Sales - MedTech (Commission)

Job Category:

Professional

All Job Posting Locations:

Zug, Switzerland

Job Description:

Job Description

Johnson & Johnson MedTech, Electrophysiology, is seeking an Ultrasound Clinical Account Specialist.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com

Fueled by innovation at the intersection of biology and technology, we are developing the next generation of smarter, less invasive, more personalized treatments.

Are you enthusiastic about improving and expanding the possibilities of Cardiovascular? Ready to join a team that is reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, stroke, and structural heart.  You will join a proud heritage of continually elevating standards of care for stroke, heart failure, and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

As the Ultrasound Clinical Account Specialist, you will:

• Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav™ and SOUNDSTAR™ catheters in EP and IC procedures.

• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of EP’s systems and catheter equipment (e.g., The CARTO® System and appropriate software modules including CARTOSOUND ™, CARTOMERGE™ and SONATA) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

• Educate customers on all EP products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.

• Use consultative selling techniques to identify potential sales opportunities within the account.

• Create awareness of EP solutions and facilitates EP Territory Sales Manager contact with the key decision makers to drive incremental business.

• Maximize customer case support capability through proper planning and scheduling techniques.

• Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. RSMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, EMEA Team).

• Drive collaboration and maintain consistent, open lines of communication with external partners.

• Develop and share best practices with EP Field Sales and internal partners. Build relationships with IC physicians, hospital and cath lab staff, and key opinion leaders to grow the business.

• Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.

• Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.

• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.

• Provide mentoring for new EP commercial team members as requested.

• Adheres to all Company guidelines related to Health, Safety and Environmental practices. Ensure that all resources needed to meet Company guidelines are available and in good condition.

• Proactively ensures personal, pod and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

• Organizes and completes administrative responsibilities efficiently, including timely completion of compliance training, submission of expense reports, samples reporting and other requests and assignments. Meets Company quality standards and established deadlines.

QUALIFICATIONS

Required Qualifications:

• A minimum of a bachelor’s degree, or 4 years of relevant professional work

• A minimum of 2 years of deep experience in clinical echocardiography lab is a must, ability to support a wide range of cases, including complex ones.

• Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.

• Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.

• A valid driver's license issued in EMEA

• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.

• Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.

• The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.

• Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs

• Fluency in English. Other EMEA languages are an advantage.

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Strongly Preferred:

• Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.

• Experience working with highly complex technical systems and/or working in a critical patient care setting.

• Effective and timely communicator with co-workers and all levels of patient care team.

• Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.

• Problem solver who can think critically in high pressure environments.

• Receptive to constructive feedback and collaborates and works well in team environment.

• Able to take large amounts of data and translate information into actionable insights

• Hunger for learning and building new skills

This role is open to candidates based anywhere in Europe

Required Skills:

Preferred Skills:

Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection