Technical Writer
No salary listed
Mid
Bachelor's
Linthicum Heights, MD, USA
In Person
Content & WritingTechnical Writing
No H1B Sponsorship
US Top Secret Clearance Required
About the job
Requirements
- Active Top Secret/Sensitive Compartmented Information clearance.
- Bachelor of Science degree in Computer Science, Information Technology, or a related field.
- Experience writing and editing technical documentation for enterprise IT systems or services.
- Ability to translate complex technical information into clear procedures, guides, and training content.
- Experience interviewing subject matter experts and validating documentation against actual workflows.
- Proficiency with word processing, document styles, templates, tables, and revision tools.
- Experience managing review comments, document versions, repositories, and publication workflows.
- Working knowledge of IT infrastructure, applications, cybersecurity, and service support terminology.
- Ability to organize requirements, technical source material, and evidence into traceable deliverables.
- Strong attention to detail, communication skills, and ability to meet coordinated deadlines.
Responsibilities
- Gather documentation requirements, interview subject matter experts, and organize technical information for the intended user or reviewer.
- Develop and maintain user manuals, training materials, quick-reference guides, and instructions for Government-approved systems and tools.
- Draft and update troubleshooting guides and Standard Operating Procedures (SOPs) supporting Tier 0, Tier 1, and Tier 2 service desk operations.
- Document technical designs, system configurations, interfaces, integration workflows, and as-built architectures in coordination with engineering teams.
- Support documentation of the Collect, Analyze, Disseminate, Operationalize-Integrated Solution (CADO-IS) architecture under DoDAF or its successor framework.
- Assist configuration management personnel with plans, procedures, baseline descriptions, revision histories, and traceable documentation updates.
- Draft and maintain information management, knowledge management, and records management SOPs, procedures, publications, and forms for Government approval.
- Develop training content for approved data governance, records management, and knowledge management processes with relevant subject matter experts.
- Support cybersecurity teams in preparing technical evidence, procedures, and documentation for Authority to Operate (ATO), continuous ATO, and compliance activities.
- Support documentation of system recovery procedures, Continuity of Operations Plans, and lessons from recovery testing.
- Prepare assigned technical reports and program documentation, organizing source data and maintaining consistency with approved requirements and designs.
- Edit documents for technical accuracy, clarity, grammar, spelling, formatting, terminology, and completeness; validate procedures with responsible technical personnel.
- Coordinate review cycles, track comments and approvals, incorporate authorized revisions, and prepare final deliverables for Government review and acceptance.
- Maintain controlled document versions, source references, and approved repository records; update affected content following system or process changes.
- Apply required contractor authorship and security markings, follow approved information-handling procedures, and support documentation quality improvements.
About the company
cFocus Software provides cybersecurity, cross-domain, geospatial, and IT services to federal government agencies. It helps agencies design, implement, and manage security architectures, cross-domain data workflows, and geospatial solutions through consulting, implementation, and ongoing support. It differentiates itself with 18+ years of federal-focused experience and deep domain knowledge in government cybersecurity and geospatial work. Its goal is to help federal agencies protect operations, comply with regulations, and optimize IT and geospatial capabilities for secure, efficient government services.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Largo, Florida
Founded
2006
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Simplify's Take
What believers are saying
- DHS won its geospatial protest on July 29, 2026, validating cFocus's award.
- GAO denied the NIH emergency call center protest, confirming competitive strength.
- CMMC Level 2 and renewed ISO certifications on July 11 and July 16, 2025 strengthen bids.
What critics are saying
- HUD OCIO POG 4 task order expires September 29, 2026, risking $3.7 million.
- DFC cyber BPA ends September 23, 2026, shrinking recurring revenue visibility.
- Dependence on federal recompetes invites displacement by larger integrators and cloud specialists.
What makes cFocus Software unique
- Microsoft Gold Certified Partner with FedRAMP automation and Azure Government focus.
- Exclusive ATO as a Service branding distinguishes cFocus in federal cloud compliance.
- Small-business SDB status helps win set-aside federal IT work.
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Benefits
- Remote Work Options