Operations & Facilities Assistant

Salary Range: 22 to 25 (Currency: USD) (Pay period: per-hour-wage)

What You Will Do

Shipping samples and orders

Pick, pack, and label outbound sample shipments

Generate shipping labels and record tracking information

Keep packing materials and shipping supplies stocked

Keeping the space clean and running

General cleaning of the office and work areas: floors, surfaces, desks, common areas, kitchen and break area

Trash and recycling, including breaking down and disposing of the steady flow of shipping cardboard

Keeping workbenches, staging areas, and shared spaces clear and usable

Restocking supplies (office, kitchen, cleaning, and packing materials) and flagging when we're running low

Light upkeep: replacing bulbs, assembling shelving, receiving deliveries, and flagging anything that needs a real repair

Organizing inventory and storage

Keeping shelving, bins, and storage areas labeled and in order

Putting product and materials where they belong so nothing goes missing

Periodic tidying and reorganization of storage as the space changes

Processing returns

Receive returned units and log them into our system

Inspect and categorize each unit against a written checklist: cosmetic condition, accessory completeness, basic function check

Sort units into the correct bins (restock, refurbish, scrap) and flag anything that doesn't fit the checklist

Keep the returns area orderly so nothing sits unidentified

Projects

Preparing and shipping tool donations to trade schools and CTE programs

Space reorganizations, inventory counts, and similar one-off efforts as they come up

What we're looking for

Willing to do the physical, unglamorous parts. A meaningful share of this role is cleaning and hauling boxes. We're looking for someone who takes pride in a space that's actually in order.

Detail-oriented in a way you could give an example of. Running the same 12-step checklist the same way on the 200th unit as on the first.

Organized. You track what's done and what isn't without someone asking.

Reliable. We're small. When you're out, the work waits.

Comfortable with basic computer work. Entering data into a web form, printing labels, sending an email. 

Able to work on your own. Most days you'll have a queue and work through it without much supervision.

No specific experience is required. Prior work in shipping, receiving, a retail stockroom, a warehouse, facilities, custodial work, or general office support will help you get up to speed faster, but we'll train you on everything specific to our products and process.

Regular lifting and carrying of boxes up to 25 pounds. Standing, bending, reaching, and moving around the space for most of the shift. Use of standard cleaning equipment and supplies.

Hours and logistics

15–20 hours a week, roughly 3–4 hours a day, Monday through Friday
You pick the window. Mornings, midday, early afternoon — tell us what works and we'll build around it. We'd like it consistent week to week so we both know what to expect.
On-site in Boston. This work is all physical, so none of it can be done remotely.
No nights, no weekends.