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Intact

Intact

Underwrites insurance and manages claims

Administrative Support Archivist - Document Management

Full-Time
CA$47.1k - CA$57.5k/yr
Mid
Associate's
Saint-Hyacinthe, QC, Canada
In Person

Five days on-site per week at the Saint-Hyacinthe office.

About the job

Requirements
  • A college diploma in documentation technology or archival studies, or an equivalent combination of education and experience considered relevant, is required.
  • The candidate must provide excellent customer service and be able to establish relationships.
  • The candidate must be comfortable with technology and proficient in Microsoft Office, including Word, Excel, and PowerPoint.
  • The candidate must be able to work and collaborate closely within a diverse team in an on-site environment.
  • The candidate must apply established procedures carefully and rigorously.
  • The candidate must be bilingual in spoken and written French and English because the role regularly interacts with English-speaking clients and colleagues throughout the country.
  • The candidate must have good data-entry skills.
  • The candidate must be physically fit and able to occasionally lift boxes weighing approximately 25 to 35 pounds.
  • No Canadian work experience is required, but the candidate must be authorized to work in Canada.
Responsibilities
  • Perform administrative tasks such as sorting and preparing paper documents for scanning.
  • Scan, index, and classify documents in archiving systems.
  • Manage the flow of electronic files received by email, in databases, and in directories.
  • Understand the nature of documents and apply retention and destruction standards and policies to paper and electronic documents.
  • Provide technical support to internal clients using databases.
  • Occasionally participate in physical activities at the local warehouse of archived boxes, including analyzing, listing, and sorting boxes.

About the company

Intact Financial Corporation operates as a Canadian insurer offering home, auto, and business coverage, with a notable presence in the UK and Ireland. It underwrites policies, processes claims, and earns revenue from premiums plus investment income. The company emphasizes climate resilience, digital engagement, and community well‑being, with about three-quarters of customers engaging digitally and a focus on using data and AI through external investments. Its goals include 10% NOIPS growth per year, 500 basis points in ROE, outperforming the industry combined ratio by 5 points, and improving customer experience while supporting community resilience.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1809

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Simplify's Take

What believers are saying

  • Q2 2026 operating ROE stayed 17.0%, with book value per share up 13%.
  • Intact issued C$250 million LRCNs on August 10, 2026, preserving capital flexibility.
  • Management says AI benefits should reach C$500 million annually by 2028, two years early.

What critics are saying

  • Q2 2026 catastrophes and large losses cut underwriting income 61% to C$305 million.
  • UK and Ireland transformation now needs 24 to 36 months to reach 90% combined ratio.
  • Persistent wildfire, storm, and commercial-fire losses can overwhelm growth and compress returns.

What makes Intact unique

  • Intact’s AI already delivers over C$220 million recurring annual benefits in 2026.
  • Its integrated claims network and On Side Restoration rebuilt Kingston wildfire homes within a year.
  • Jiffy acquisition deepens digital engagement and home-maintenance services across Canada since November 2024.

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Benefits

Health Insurance

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

401(k) Company Match

Employee Stock Purchase Plan

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

20%

1 year growth

20%

2 year growth

20%
Associated Press
Aug 10th, 2026
Intact Financial Corporation Announces Private Placement of $250 Million Limited Recourse Capital Notes and Intention to Redeem Non-cumulative Rate Reset Class A Shares Series 3

/NOT FOR DISTRIBUTION TO U.S. NEWSWIRE SERVICES OR FOR DISSEMINATION IN THE UNITED STATES/ TORONTO, Aug. 10, 2026 /CNW/ -- Intact Financial Corporation (TSX: IFC) ("Intact" or the "Company") announced today that it has agreed to issue $250 million aggregate principal amount of 6.133% Limited Recourse Capital Notes, Series 3 (Subordinated Indebtedness) due September 30, 2086 (the "LRCNs")

Associated Press
Jul 14th, 2026
Intact closes 75% of Kingston wildfire claims within a year, rebuilds 60+ homes

Intact Financial Corporation reports that 75% of insurance claims from last year's Kingston, Newfoundland and Labrador wildfire have been closed, nearly one year after the disaster. The wildfire burned approximately 10,708 hectares and destroyed over 60 homes among Intact customers. The insurer deployed more than 100 team members from across Canada to support the community. Intact received over 400 personal property claims and mobilised adjusters within 48 hours of evacuation orders lifting. On Side Restoration, Intact's wholly owned restoration company, has been rebuilding the destroyed homes. The integrated supply chain approach allowed Intact to coordinate assessment through final rebuild despite high demand for labour and materials. Tracy Laughlin, Senior Vice President of Claims at Intact, emphasised the company's commitment to building relationships with affected customers throughout the recovery process.

Comeryx
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Comeryx | The AI-Native MGA for Small Business Artisan Contractors E&S Insurance

Comeryx is the first fully digital platform purpose-built for the small business artisan contractors market. We replace manual friction with an autonomous decision engine, enabling wholesalers to quote, bind, and issue complex risks in minutes, not days.

EIN Presswire
Feb 18th, 2026
Comeryx raises $7.5M to automate small business insurance with AI-native MGA platform

Comeryx, an AI-native managing general agent, has launched with $7.5 million in seed funding led by Altai Ventures. American Family Ventures, Intact Ventures, Boulder Ventures, Arch Capital Group and Echelon also participated. The company addresses profitability challenges in small business insurance by automating underwriting for policies that have traditionally been too costly to process manually. Comeryx targets the small business artisan contractor market, comprising over 500,000 US businesses with under $10 million in revenue. The platform distributes exclusively through excess and surplus licensed wholesale brokers, offering automated quote, bind and issue capabilities. Founded by industry veterans including CEO Dax Craig, co-founder of Pie Insurance and Valen Analytics, Comeryx expects to begin issuing policies later in 2026.

Investors Hangout
Nov 7th, 2025
Intact Financial Closes $150 Million in Preferred Shares - Investors Hangout

Explore Intact Financial Corporation's recent announcement of a $150 million preferred share offering and its strategic implications for investors.