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Modis

Distributes cryospheric data sets and tools

Desktop Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeMinneapolis, MN, USANo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience within an Information Technology environment.
  • At least 5 years of hands-on, onsite desktop support experience.
  • At least 1 year of experience supporting senior-level executives.
  • Knowledge of Windows operating systems, mobile technologies including iPhone and iPad, VPN technologies, virtual desktop infrastructure, and WebEx/video conferencing.
  • Ability to research and use all available resources.
  • Excellent communication skills with all levels within the organization.
  • Networking and relationship-building skills.
  • Customer-service capabilities including professionalism, sense of urgency, remaining calm under pressure, conflict handling, and confidentiality.

About the Company

Modis

Distributes cryospheric data sets and tools

NSIDC collects, curates, and distributes cryospheric data, including snow, ice, glaciers, and frozen ground, from satellite and ground observations. Researchers browse NSIDC’s holdings on the website and download or order datasets using data access tools, with support to help them use the data. It differentiates itself by offering a large, focused, university-affiliated data center with direct access tools, researcher support, and strong collaborations with Indigenous and international partners. The goal is to broaden understanding of cryospheric change by making data widely accessible and useful for researchers and communities.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Boulder, CO
Founded
1976

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