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KPM

Houston-based multifamily property management optimizing NOI

Leasing Specialist

Real Estate SalesConfirmed live in the last 24 hours
Full-timeDallas, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 1 year of experience in sales, leasing, hospitality, retail, restaurants, or another customer-facing role is required.
  • The candidate must be comfortable asking for the sale and following up persistently without being pushy.
  • Strong written and verbal communication and a professional phone and email presence are required.
  • Basic computer skills, including email, calendars, Microsoft Office, or Google Workspace, are required.
  • Availability to work Saturdays and occasional evenings during peak leasing season is required.
  • A valid driver's license and reliable transportation are required.

Responsibilities

  • Engage prospective residents by explaining available units, leasing terms, and community amenities.
  • Conduct property tours and highlight features that match prospective tenants' needs.
  • Guide applicants through applications, screening, and lease documentation.
  • Maintain accurate records of leasing activity and tenant interactions in compliance with company policies.
  • Coordinate with property management and maintenance teams to address resident requests and prepare units for move-in.
  • Respond promptly to inquiries by phone, email, and in person.
  • Support occupancy goals for the properties.
  • Greet walk-ins, answer calls and internet leads, and schedule appointments.
  • Tour models, available units, and amenities, and match prospects to appropriate floor plans.
  • Follow up with leads by phone, text, and email until they close or are no longer active.
  • Process applications, including income and credit screening, verification, and approvals.
  • Prepare and execute lease documents, addenda, and renewal agreements.
  • Maintain guest cards, traffic logs, and conversion data in the property management system.
  • Meet individual weekly leasing, closing-ratio, and follow-up goals.
  • Conduct competitor market surveys and report on pricing, specials, and concessions.
  • Contribute photos, video, and content for social media and listing sites.
  • Support outreach to local employers, referral partners, and neighborhood businesses.
  • Help plan and staff resident events and leasing promotions.
  • Keep models, the tour path, and the leasing office ready for showings each day.
  • Welcome new residents and complete move-in orientations and paperwork.
  • Conduct renewal outreach and follow up on lease expirations.
  • Take service requests, route them to maintenance, and follow up to confirm resolution.
  • Assist with resident communications, packages, and general office coverage.
  • Inspect vacant units for market-ready condition before showings.
  • Note curb appeal, safety, and maintenance issues while walking the property.
  • Assist with renewal paperwork, notices, and file maintenance in compliance with Fair Housing law.
  • Support the office team with general administrative tasks as needed.
  • Walk the property and tour units multiple times daily, including using stairs; operate a golf cart; occasionally lift up to 25 pounds; sit or stand for extended periods; and work outdoors during tours and outreach events.

Desired Qualifications

  • Prior multifamily leasing experience is preferred.
  • Working knowledge of Yardi, Entrata, Rent Manager, RealPage, or comparable property management software is preferred.
  • Familiarity with Fair Housing requirements and the Texas Residential Landlord and Tenant Act is preferred.
  • Bilingual ability in English and Spanish is preferred.
  • Additional education or certifications related to real estate or leasing are preferred.

About the Company

KPM

Houston-based multifamily property management optimizing NOI

KPM is a private, full-service multifamily property management firm based in Houston, Texas. It manages over 6,000 apartment units, spanning value-add rehab projects to stabilized properties, and covers the entire property management value chain. Its services focus on optimizing marketing, tenant satisfaction and retention, expense management, and revenue optimization to maximize net operating income while maintaining transparency, controls, and integrity for clients. The company differentiates itself through its people-first culture and strong performance track record, highlighted by multiple industry awards and recognitions. Its goal is to deliver measurable NOI growth for property owners by efficiently operating communities and maintaining high levels of accountability and trust.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2014

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